Best Western Higher Trapp Country House

The bar/restaurant are well presented, overlooking the beautiful hotel gardens. Staff are so friendly, helpful and professional. We had a brilliant night with amazing food!!!

Had a very pleasant hour here as my wife was conducting a wedding. Very stylish lounge with superb fireplace and ceiling just off the main bar area. Really lovely gardens leading down from the hotel.

Good value, nice food served in a friendly, pleasant atmosphere. The portions were really generous too. Very dog friendly. Highly recommend the beef pie the blade of beef. We didn't have desserts but from what we saw, these looked very nice.

We had a wonderful dining experience at this restaurant today. The young employees and their manager provided exceptional service. They were attentive, friendly, and helpful. Despite the busyness of the restaurant, the service was quick and the food was both hot and delicious.

Waiting staff were all lovely and friendly made a big fuss of the dog. Food was absolutely wonderful. We ate our evening meal in the restaurant twice on the run so that's a good recommendation! Blade of beef was delightful meat fell apart it was so tender. Apple crumble to follow was wonderful too. A big thumbs up from my friend and I.

My partner and I were in the neighborhood and decided to stop by for an early dinner. We chose the 2 courses for £25 for 2 menu. All four dishes were beautifully presented and tasted delicious, with generous portions. We skipped dessert, but it's only an additional £4 if you want one. The staff was very friendly as well. We will likely return for another meal soon.

Great value 30% off deal for 3 course Christmas meal with coffee and mince pie, Christmas crackers as well! Friendly welcome, great and very friendly service from waitress, excellent food, well cooked and good portions. Salmon was cooked to perfection and the lightest, tastiest cheesecake ever for dessert. Finished off with coffee and mince pies. We had a great time and will definitely be back soon.

My partner and I recently called in for tea at about 7.00 pm. We were told only one chef was working so food would be slow coming out. We both ordered our meals and waited some time, my partners cheese pie looked like it had been in the kitchen for days, my gammon and egg was absolutely terrible with lukewarm chips and stone cold garden peas. Vinegar was disgusting in the bottle and beer was foul smelling. All in all we would never go again. Buyer beware!

I don't usually write reviews, but I felt the need to do so after experiencing poor service at this restaurant. The food was okay, but the staff seemed disinterested and unprofessional. We had afternoon tea for 5 people on a table that was too small, causing one of the platters to fall off the edge. Despite our attempts to clean up, the staff did not help or offer to replace the food. There were plenty of staff members standing around doing nothing, and even the table clearing was slow and inadequate. To top it off, we were charged for the dropped platter, despite barely touching it. Overall, it was a disappointing experience and a lesson learned to not leave bookings until the last minute.