Border Gate Beefeater

London Road, Carlisle I-CA4 0AD, United Kingdom

🛍 Pub, British, Breakfast, Vegetarian

3.7 💬 3435 Reseñas
Border Gate Beefeater

Teléfono: +441228532073

Dirección: London Road, Carlisle I-CA4 0AD, United Kingdom

Ciudad: Carlisle

Platos: 25

Reseñas: 3435

Sitio Web: https://www.beefeater.co.uk/en-gb/locations/cumbria/border-gate?cid=YEXT_41011025

"I would have given 5 stars if it hadn't been for the attitude of our waitress when we came to pay, so 4 stars is based on the food but otherwise it would have been one. I have not eaten in a Beefeater since I went vegan which is over 35 years ago but they now have vegan options on the menu and we were staying at the Premier Inn next door so it was handy. To complicate matters I have allergies but checked the online allergen information and spoke with the Manager to discuss who was very helpful. We ordered a selection of dishes which for me were side dishes as the mains nearly all contained soya, but at least I was getting fed. Must admit the food was fine, very tasty and we left clean plates. When we asked to pay the waitress was belittling and condescending towards my husband when he was using the card reader. For some strange reason it would only accept contactless payments up to £45 not £100 like everywhere else. She seemed unable to grasp that the machine told my husband to use contactless even though our bill was more than £45. She got exceedingly excited and would not let him explain what the machine was telling him, she talked over him raising her voice as she did. All he was trying to do was explain what he, as a customer, was seeing on the screen, but she would have none of it. Worse the couple on the table next to us wanted to pay and she brought them into the belittling of my husband, as their bill was less than £45. It was totally embarrassing. To cap it all, when the couple left and she back to the table to clear it, she again kept banging on about how she knew better than the machine and him. I told her she needed to go outside, calm down and give us a break. She would have got a tip but for her attitude. What a shame such a lovely evening was spoiled by the attitude of our waitress, it left a nasty taste. Maybe she should concentrate on honing her customer service and people skills rather than her exotic eye make up and the look she was trying to achieve. It is not cool to argue with customers."

Philip Philip

Nice food, the staff are stellar, especially Emma , what highly professional young woman with real class. Nothing was too much trouble, even adapting the menu for my partner.

Dirección

Mostrar Mapa

Reseñas

Eden
Eden

Tasty food! The two men who worked on Wednesday and Thursday were absolute stars! Compared to the Monday and Tuesday when they had another team in where the food and service suffered as a consequence.


Charlie
Charlie

The staff is friendly, but in the evening at least the service was quite slow. The food was good. Breakfast was super fast, but that's because it's self-service... I don't know if breakfast is only for Premier Inn customers or anyone, but it's very good.


Aake
Aake

Staff were great. Very friendly and understanding. We asked to move tables because they was a party of 12 nearby making too much noise for our little ones and they were able to accommodate. The food was ok. My only bug bear was that it took over 20 minutes to get our dessert but other than that, I'll be happy to come again


Charlie
Charlie

the personal was great. very friendly and understanding. we wanted to move tables because they were a party of 12 close to that made too much noise for our little ones and they were able to take place. the food was ok. my only bugbär was that it took over 20 minutes to get our dessert, but unlike that, I will be happy to come back


Charlie
Charlie

really nice and her lunch menu is a bargain at 2 curses for £8.95 I had flatbread and 4oz rump steak sandwich, my mother had flatbread and open grilled chicken sandwich. although the flatbread was small, it was delicious and honest enough to lunch. softdrinks at floorless £2.99 a teekanne was sufficient for 2 large cups. it is accessible, it has a separate disabled toilet that is quite small, so lose a star. other toilets were pleasant and clean. all in all a nice lunch for two for £30. I would definitely come back.


Finley
Finley

Really nice and their lunch menu is a bargain at 2 courses for £8.95. I had flatbread and 4oz rump steak sandwich, my mum had flatbread and open grilled chicken sandwich. Although the flatbread was small it was delicious and to be honest enough for lunch. Soft drinks at bottomless at £2.99. A pot of tea was ample for 2 large cups. It’s accessible, it has a separate disabled toilet, which is quite small hence losing a star. Other toilets were pleasant and clean. All in all a lovely lunch for two for £30. Would definitely come again.


Tanya
Tanya

Beefeater is always a firm favourite, so after travelling all the way up from London on our way home, I thought to stop past for some dinner since they are located just off the motorway. After booking online we arrived about ten minutes early but the manager didn't mind and showed us to our table, one thing is the staff at this Beefeater are really friendly and willing to help out with anything. We ordered the garlic flatbread to start and then two house stack burgers and two sirloin steaks. The flatbread came out within 15minutes and was soon demolished after driving up an appetite. It took around half an hour for our mains to come out and when they did the french fries were warm and the bu...


Patrick
Patrick

I would have given 5 stars if it had not been for keeping our waitress when we came to pay so 4 stars based on eating, but otherwise it would have been. I haven't eaten in a beefeater since I went vegan, which is over 35 years ago, but they now have vegan options on the menu and we were in the premier inn next door, so it was handy. to complicate problems, I have allergies, but checked the online allergen information and talked to the manager to discuss who was very helpful. we ordered a selection of orders that were by courts for me, since the main thing contained almost all soy, but at least I was fed. must admit that eating was good, very tasty and we left clean teller. When we asked to p...


Jim
Jim

I would have given 5 stars if it hadn't been for the attitude of our waitress when we came to pay, so 4 stars is based on the food but otherwise it would have been one. I have not eaten in a Beefeater since I went vegan which is over 35 years ago but they now have vegan options on the menu and we were staying at the Premier Inn next door so it was handy. To complicate matters I have allergies but checked the online allergen information and spoke with the Manager to discuss who was very helpful. We ordered a selection of dishes which for me were side dishes as the mains nearly all contained soya, but at least I was getting fed. Must admit the food was fine, very tasty and we left clean plates...

Categorías

  • Pub Disfruta de un ambiente animado con nuestros clásicos favoritos de pub. Desde hamburguesas contundentes y fish 'n' chips hasta pasteles salados y cervezas artesanales, nuestro menú promete una experiencia acogedora ideal para relajarse con amigos.
  • British Tradicional y sustancioso, el menú británico ofrece clásicos reconfortantes como el fish and chips, asados jugosos y pasteles salados. Redescubre favoritos familiares, elaborados con cariño con recetas atemporales e ingredientes frescos y locales.
  • Breakfast Comienza tu día con nuestras deliciosas opciones de desayuno, que incluyen desde huevos y panqueques clásicos hasta batidos saludables y yogur. ¡Perfecto para una comida abundante o un bocado ligero por la mañana!
  • Vegetarian Disfrute de nuestra vibrante colección de platos vegetarianos, elaborados con las verduras más frescas, sabores ricos y especias sabrosas. Disfrute de un plato saludable y delicioso que celebra los mejores ingredientes de la naturaleza.

Comodidades

  • Wifi
  • Television
  • Parking Area
  • Outdoor Seating

Restaurantes Similares