Teléfono: +441228532073
Dirección: London Road, Carlisle I-CA4 0AD, United Kingdom
Ciudad: Carlisle
Platos: 25
Reseñas: 3435
Sitio Web: https://www.beefeater.co.uk/en-gb/locations/cumbria/border-gate?cid=YEXT_41011025
"I would have given 5 stars if it hadn't been for the attitude of our waitress when we came to pay, so 4 stars is based on the food but otherwise it would have been one. I have not eaten in a Beefeater since I went vegan which is over 35 years ago but they now have vegan options on the menu and we were staying at the Premier Inn next door so it was handy. To complicate matters I have allergies but checked the online allergen information and spoke with the Manager to discuss who was very helpful. We ordered a selection of dishes which for me were side dishes as the mains nearly all contained soya, but at least I was getting fed. Must admit the food was fine, very tasty and we left clean plates. When we asked to pay the waitress was belittling and condescending towards my husband when he was using the card reader. For some strange reason it would only accept contactless payments up to £45 not £100 like everywhere else. She seemed unable to grasp that the machine told my husband to use contactless even though our bill was more than £45. She got exceedingly excited and would not let him explain what the machine was telling him, she talked over him raising her voice as she did. All he was trying to do was explain what he, as a customer, was seeing on the screen, but she would have none of it. Worse the couple on the table next to us wanted to pay and she brought them into the belittling of my husband, as their bill was less than £45. It was totally embarrassing. To cap it all, when the couple left and she back to the table to clear it, she again kept banging on about how she knew better than the machine and him. I told her she needed to go outside, calm down and give us a break. She would have got a tip but for her attitude. What a shame such a lovely evening was spoiled by the attitude of our waitress, it left a nasty taste. Maybe she should concentrate on honing her customer service and people skills rather than her exotic eye make up and the look she was trying to achieve. It is not cool to argue with customers."
Todos los precios son estimados.