Teléfono: +4922127075858,+49221727253
Dirección: Neusser Str. 47, Köln, 50670, Cologne, Germany
Ciudad: Cologne
Menú Platos: 30
Reseñas: 2112
Sitio Web: https://www.brauhaus-stuesser.koeln/
"This place needs to improve how it uses the OpenTable booking system and how it handles overbookings/ double bookings. We had seen good reviews for this restaurant and booked a table for two for dinner at 8:30pm on 13 December, several hours prior to our arrival in Cologne. Our reservation was confirmed and when we arrived at the restaurant, we were relieved that we had reserved because it was very busy. Trying my best to interact with the locals, I used my limited German to introduce ourselves and state that we had a reservation. I immediately noticed there was a problem as the staff kept double checking their booking list (written on a flimsy single sheet of paper) and telling us to wait. Eventually one waitress with an iPad came to us and told us that the restaurant had overbooked for the evening and that there was no room for us. We said we’d be happy to wait for a table, but she refused and it became clear that the restaurant was not interested in serving us. The waitress attempted to blame OpenTable’s booking system even though it was clear they had made a mistake in the number of reservations they had accepted. We left and had to find a somewhere else to eat at 8:30pm on a Friday night. The whole experience was very poor and could have easily been resolved since we were happy to wait for a table to become free. So many restaurants in Germany and Europe require reservations, so what is the point of making a reservation if you just get turned away when the restaurant makes a mistake? It is very unprofessional. This restaurant needs to pay more attention to the number of reservations they receive and improve the way staff deal with mistakes. Staff should also have the courtesy to contact customers (using the OpenTable app) when they have overbooked so that people don’t travel expecting a reserved table and get refused on arrival. Terrible and would not recommend."
Menú completo - 30 opciones
Todos los precios son estimaciones en menú.
Metzgerbratwurst (Ca. 0,5 Meter)
Escalope
Ensaladas
Platos Vegetarianos
Forbicicrunch Gourmet
Oferta
Platos Europeos
Bierhappen
Snacks Para Picar Entre Comidas
Sopas Calientes
Para Un Pequeño Apetito
Especialidades Orientales
Plato Principal
Sopas
Aperitivos Para Picar
Salate
Corina
Easy, but just good. Food and drink very well.
Dirección
Reseñas
Cyprian
Amazing dinner with a client and colleagues. The food and service were perfect.
Lovro
Super delicious. Delicious Kölsch and great service! That wasn't our last visit!
NestaM
Tasty meal.... Good value... Would go again.. Was almost empty when we went so little atmosphere Ver carta
L
Portions would have to be bigger for the prices, otherwise a top shop to enjoy the one or other crumb.
Anika
Typical wooden location op d'r corner. Very cozy area. In addition to Kölsch and Brauhausklassikern, there is a houseschnaps.
Johann
Finally, there was a brewhouse in which there were calf carvings. This was really very delicious. And the babe was really friendly and humorous, as you wish in a brewhouse. We will definitely come back. Ver carta
Paul
one of the oldest celebrities. situated in the beautiful agnesviertel, makes the charm of wooden brewhouse mainly its original atmosphere and the friendliness of the house. whether only for a zöliakie, a small snack or even one of the many events. here they always like to see.
Jost
Spontaneous visit to Stüsser. It was wonderful. How did we decide to drive to Stüsser in the short term with our “in-law” on one to three Kölsch. Our food, thick beans with bacon, skies and salad with oven carrots were very, very delicious. There's no Kumin left. All fresh and the portions really appropriate. The babe, unfortunately I couldn't see a face was super friendly and good on it. ...and as he said “Ofenkartöffelchen”.... We paid a little more money and almost 60 euros. Thank you to the Brauhaus Stüsser.
Khang
This place needs to improve how it uses the OpenTable booking system and how it handles overbookings/ double bookings. We had seen good reviews for this restaurant and booked a table for two for dinner at 8:30pm on 13 December, several hours prior to our arrival in Cologne. Our reservation was confirmed and when we arrived at the restaurant, we were relieved that we had reserved because it was very busy. Trying my best to interact with the locals, I used my limited German to introduce ourselves and state that we had a reservation. I immediately noticed there was a problem as the staff kept double checking their booking list (written on a flimsy single sheet of paper) and telling us to wait.... Ver carta
Categorías
-
Suppe Sopas cálidas y reconfortantes para nutrir tu alma. Elige entre una variedad de caldos sabrosos e ingredientes sustanciosos, perfectos para un sencillo aperitivo o una comida satisfactoria en un día fresco.
-
Salate Frescas y vibrantes, nuestras ensaladas están elaboradas con ingredientes de temporada y una mezcla de verduras crujientes, vegetales coloridos y aderezos únicos, ofreciendo una opción deliciosa y saludable para cualquier paladar. Ver carta
-
Deutsch Saborea los ricos sabores de la cocina tradicional alemana, con carnes abundantes, chucrut ácido y salsas suculentas. Disfruta de platos auténticos que llevan un sabor de Alemania a tu mesa.
-
Europäisch Deléitese en un viaje culinario por Europa con nuestro exquisito menú elaborado, que presenta platos auténticos de Francia, Italia, España y más allá, utilizando los ingredientes más frescos para dar vida a los sabores tradicionales.
Comodidades
-
Visa-karte
