Burley Manor - Carta

1 Ringwood Road, New Forest, United Kingdom, BH24 4BS

🛍 Cafés, Tapas, Coffee, Cheese

3.4 💬 565 Reseñas
Burley Manor

Teléfono: +441425403522

Dirección: 1 Ringwood Road, New Forest, United Kingdom, BH24 4BS

Ciudad: New Forest

Menú Platos: 2

Reseñas: 565

"Restaurant was booked as a birthday meal purely based on proximity to the rest of the day's activities. Mistake number 1 was not coming here to read previous reviews, as the majority of the recent ones seem to share the same sentiment. To note, neither the bar nor the restaurant were busy, and the staff numbers seemed more than ample for the amount of patrons. One of our drinks (on a table of two) had to be ordered twice. Even then it took 20 minutes to arrive. Not the end of the world but begins to set the tone. We ordered steaks. One rare, one medium rare. One with the regular fries swapped with truffle fries. To note, the other food coming out looked incredible, but if you're going to offer a steak, at a restaurant where it's also one of the most expensive items on the menu, you'd like it to be cooked the way you asked. The wrong fries came at first. The rare was closer to medium. The medium rare was almost well-done. Of course, you can allow a small margin for error, but if you're going to ask how you'd like your steak cooked, you'd assume that you're being asked because it will be cooked that way. The steaks were discreetly pointed out to be overcooked, so they were taken away, but not before three different waitresses asked why. One came back to ask how we'd like it cooked, as the chef assured her they were cooked correctly. I had secondhand embarrassment for her that she'd even come back to the table to ask the question and in that way after already having informed the previous two that it was overcooked and not simply that they weren't cooked to our liking. The fries remained and, of course, other patrons arrived so their food was prioritised. Rightly or wrongly is a matter of opinion, but if a table had half of a meal at their table, as a chef and a waitress, I'd like to think the other half would be served in good enough time to allow a whole meal to be eaten together at the same temperature. Another 20 minutes later, another 2 overcooked steaks arrived. A waitress came to do a courtesy check and watched me cut off half of what I was served into a pile of fat. I also showed her that it still wasn't rare, but ensured her that I wasn't going to send it back again. She looked mortified, her face apologetic and she stated that she'd leave us to eat but come and discuss it once our meal was done. Once said meal was done, we politely declined to see the dessert menu. One of the waitresses put the bill on our table as she was walking past, and told us to pay at the bar. Since politeness isn't a job requisite, I didn't expect her to be, but I also didn't expect her delivery to be so rude. On the way out, we came to realise our umbrella had also been misplaced or stolen. Nobody seemed to know where it went, nor cared. One star awarded because the chairs were comfortable."

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DavidMcstea DavidMcstea

Verry slow service, disinterested staff, poor seating for eating (seats to low). Top heavy on sweet and lacking in savoury. I had to find staff to top up the tea pot and that is all they did topped up with water only. Fell short for the cost

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Reseñas

RonLawrence
RonLawrence

We had a fantastic dinner at this restaurant. The Wild boar pate starters were rich and flavorful, while the mushrooms on sourdough were delicious and complemented by a tasty sauce. Our main course of Chateaubriand was cooked perfectly according to our preferences. The chocolate delice dessert was exceptional and unforgettable. The old country house-style décor created a cozy atmosphere, and the service was excellent. Overall, a memorable and satisfying dining experience.


Voyager726932
Voyager726932

The ambiance at this restaurant is lovely, but the quality of the food is disappointing. It seems that there is a new chef in the kitchen. I ordered a T-bone steak, which seemed to be cooked in a microwave without any caramelization. It lacked flavor, so I sent it back. The mushrooms were old and shriveled, so I returned those as well. Next, I tried the pork chop, which was overly rare inside and burnt on one side. I couldn't eat that either. However, the Taitinger champagne was excellent, as were the chips.


CMFGlover
CMFGlover

The beautiful scenery and the deer at the entrance are absolutely breathtaking. However, we were disappointed with our lunch experience. The four of us waited nearly an hour for our food, which was only average at best. The "hot smoked salmon bagel" turned out to be a bagel with canned salmon, not quite what we were anticipating from a hotel of this caliber. Additionally, we were surprised to find out that they do not accept cash and do not split the bill on multiple cards. Overall, it was a disappointing afternoon for what was supposed to be a special occasion. We definitely will not be returning. Ver carta


1946Brenda
1946Brenda

Booked tapas afternoon tea which was advertised as tapas and sweet things (i.e. cakes etc) but instead we got sandwiches and tapas. I did not complain at the time as I thought I may have misread the description on their website. I checked the website when I got home and I was correct. I sent an email complaining and received one back saying ‘I will inform the manager of your comments’. I have not heard any thing more from them despite sending another email but I have noticed the tapas afternoon tea has disappeared from their website. Extremely disappointed with the afternoon tea and also their response.


alisonc921
alisonc921

Was a lovely evening and partook of our aperitifs outside. We were offered for our order to be taken and informed when meal available.....never appeared so we finally took our table as booked. Even though we were the only customers in the restaurant at that time (1915) it took 15min for order to be taken and at least 30min before the meal arrived. When meal arrived was obvious cooked fresh and of a very high standard. Unfortunately a side dish was overlooked. Sadly tho' only veg, it was a good 15min before served.....almost too late. I think some recompense should have been included in the bill but, sadly not


Willie
Willie

Afternoon Tea We arrived at our booked time of 3pm and were showed to our table in the lounge, after about 10 minutes a waitress arrived and asked what we would like to drink which arrived 10 minutes later I asked for a jug of water and told that it was available by the door no offer of service, we drank our tea , then the platter of food arrived , no explanation of what was on offer, no spoon for jam or cream we asked for hot water to get more tea out of the pot, I had to ask for butter for the savoury scones which was delivered in prepackaged portions, which we discovered should have been filled so no need for the butter So to summarise, the staff made no effort to make us feel welcome , n... Ver carta


Cloobie
Cloobie

Beautiful setting aside, this restaurant needs massive improvement from the service to the food. When we arrived we were the only ones there and still the service was very very slow. Sparkling water flat. Hot food was served cold. Steak tough, tapas order nothing as expected (not sure it was even tapas? and tinned salmon in the bagels. No personal service by one waiter even though it was a quiet. We were served drinks by one, order taken by another and food delivered by another. Then another popped up to ask once in two hours if we wanted another drink. They all looked nervous as they were very aware that everything they were delivering was second rate. Not once were we asked if our meal was...


Natalie
Natalie

We went for an afternoon meal to celebrate our friend’s impending wedding. What a beautiful setting, the hotel was cosy and the fire was roaring. We watched the deer from our window and it was all rather enchanting. Until we waited roughly an hour for food we were the only people in the restaurant. The food arrived and quite frankly was completely inedible for everyone. Pretty much everything went back to the kitchen and some of it totally untouched. I don’t know quite what’s going on in the kitchen but I won’t be returning to find out. None of us have the money to throw away and this was supposed to be a treat. We paid up in hindsight we shouldn’t. I guess the disappointment was enough. The...


DC1407
DC1407

Restaurant was booked as a birthday meal purely based on proximity to the rest of the day's activities. Mistake number 1 was not coming here to read previous reviews, as the majority of the recent ones seem to share the same sentiment. To note, neither the bar nor the restaurant were busy, and the staff numbers seemed more than ample for the amount of patrons. One of our drinks (on a table of two) had to be ordered twice. Even then it took 20 minutes to arrive. Not the end of the world but begins to set the tone. We ordered steaks. One rare, one medium rare. One with the regular fries swapped with truffle fries. To note, the other food coming out looked incredible, but if you're going to off... Ver carta

Categorías

  • Cafés Encantadores cafés que ofrecen una variedad de cafés y tés recién preparados, junto con bocadillos ligeros, pasteles y postres. Perfecto para un impulso matutino o un delicioso regalo por la tarde en un ambiente acogedor.
  • Tapas Disfruta de una deliciosa variedad de pequeños y sabrosos platos perfectos para compartir, que combinan influencias tradicionales y modernas. Saborea cada bocado mientras exploras diversos sabores y texturas creados para deleitar tu paladar. Ver carta
  • Coffee Disfruta de nuestra rica y aromática selección de café, preparada expertamente para despertar tus sentidos. Desde el clásico espresso hasta los lattes cremosos, descubre la mezcla perfecta para comenzar tu día con una nota llena de sabor.
  • Cheese Una selección curada de quesos artesanales de todo el mundo, con sabores y texturas diversas que deleitan el paladar. Perfecto para compartir o disfrutar individualmente con los acompañamientos ideales.

Comodidades

  • Wifi
  • Tapas
  • Carta
  • Seating
  • menú
  • Reservations

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