Teléfono: +441934875767,+441179902207
Dirección: Smallway, North Somerset, United Kingdom
Ciudad: North Somerset
Platos: 9
Reseñas: 528
"We were at the garden centre and decided to use the restuarant. There were about 6 people waiting already and it looked like there were no tables free, so a wait was in order. Of the people in front , one had a walking disability and was leaning hevily on a stick. As time passed we watched as the first 10 tables cleared and no one from the queue was let into sit. We were now 15 20 minutes in and the queue had risen to maybe 20 people and the empty tables I counted 16. So I mentioned it to a waiter who was serving tea, he disappeared and nothing happened. Another 5 or 10 minutes passed and there was an abundance of empty tables; the lady in front needed a seat as she had been standing over 30 minutes, so we went and got her one. During this time several waiting staff had been to the head of the queue to replace menus that had come from the empty tables and one waitress even stopped to drink her tea but none of them even spoke to the head of the queue; they just ignored them. I complained again and was told to complain to another person by the serving hatch who was wearing an apron because they were supervisors. I told the supervisor there were about 20 old age pensioners, some with walking difficulties and they were being ignored when they could be let in to at least sit down. I was told quite curtly 'I am serving customers '. What the HELL did she think we were?? After discussion she said the kitchen was backed up because everyone had ordered at once, so I pointed out that she was causing the problem because she was now going to have another 20 orders all at once whereas if she had allowed people in it would be a trickle. Eventually we were let in. I would have walked away but my wife is diabetic and has to eat so we ordered Quiche; I had a green salad. It arrived fairly quickly but my quiche was gritty and I left about a quarter as it wasn 't very nice (my wife 's was ok) and some of the cucumber my green salad had gone mushy and the leaves had gone brown most of the salad was well past its best I left all the salad. My Wife had chosen different options and they were ok. I would avoid this place at all costs! I would also recommend to who ever owns this place that they put the manager and some of their senior staff on written warnings because of the way they treat their customers and their lack of concern over disabled people."
Menú - 9 opciones
Todos los precios son estimados.
NA2747
Awful stay away unless you want your kids to be served raw chicken goujons. Not even an apology staff said what do you want more or money back
Dirección
Reseñas
Nat
Very nice food, very friendly front of house, always helpful and they pay attention to every detail. Food cooked nicely and served in good time.
Jon
The food was really good except I would like more healthy options. Especially more vegan options. The floor staff couldn’t control the flow of customers when it got really busy.
Jonathan
I’ve worked in the industry for 25 years. I could do better than some of these kids who work the front of house. They treat it as just a job with no real passion. The food is always great though
Jon
As nice as the menu is they need more healthier breakfast options and definitely more vegan options. All of the panini’s are made with animal products. There is more to food now than animal stuff.
Sue
I took 40 members and volunteers from Patchway memory cafe for a visit and lunch , staff were so welcoming , and supporting , we had meals from the children and junior menu , which was plentiful, hot, and delicious
JmASSomerset
No change since last time we went here . Staff is rude , cakes not great . Half of the cafe is closed due to cleaning . Table full of dirty dishes . Such a shame as the garden centre is lovely . Luckily there are some nice cafes around in this area !
David
Awful customer service. Told I couldn't pay for my meze cakes upfront and would have to find the table, add them to a plate, and queue up again (no sign to indicate this). I was holding a small child at the time and couldn't hold both for the time it would take to queue again; so had to go without with a now crying child.
ROUSHAM
Visited as one of a tour party. Personally but thought it’s menu wether a full meal or coffee and cake exceptionally expensive . All cakes what ever size large or small priced at £3.25p. Whilst the place was spotlessly clean and the staff well presented. I thought the staff became very flustered and disorganised with the number of people wanting their service Two coach loads plus others
U6372VWstevej
We were at the garden centre and decided to use the restuarant. There were about 6 people waiting already and it looked like there were no tables free, so a wait was in order. Of the people in front , one had a walking disability and was leaning hevily on a stick. As time passed we watched as the first 10 tables cleared and no one from the queue was let into sit. We were now 15 20 minutes in and the queue had risen to maybe 20 people and the empty tables I counted 16. So I mentioned it to a waiter who was serving tea, he disappeared and nothing happened. Another 5 or 10 minutes passed and there was an abundance of empty tables; the lady in front needed a seat as she had been standing over 30...
Categorías
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Fish Deléitese con nuestros exquisitos platos de pescado, elaborados con la captura más fresca del día. Desde favoritos a la parrilla hasta guisos sabrosos, nuestro menú celebra la abundancia del océano con sabores para satisfacer todos los paladares.
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Cafés Encantadores cafés que ofrecen una variedad de cafés y tés recién preparados, junto con bocadillos ligeros, pasteles y postres. Perfecto para un impulso matutino o un delicioso regalo por la tarde en un ambiente acogedor.
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Coffee Disfruta de nuestra rica y aromática selección de café, preparada expertamente para despertar tus sentidos. Desde el clásico espresso hasta los lattes cremosos, descubre la mezcla perfecta para comenzar tu día con una nota llena de sabor.
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Breakfast Comienza tu día con nuestras deliciosas opciones de desayuno, que incluyen desde huevos y panqueques clásicos hasta batidos saludables y yogur. ¡Perfecto para una comida abundante o un bocado ligero por la mañana!
Comodidades
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Seating
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Free Wifi
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Non-smoking
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Dogs Allowed
