Dirección: Traversa Di, Viale Dante Alighieri, 3a/b, Sestri Levante, Italy, SESTRI LEVANTE
Ciudad: SESTRI LEVANTE
Menú Platos: 12
Reseñas: 2131
Sitio Web: https://www.facebook.com/Il-Calamaro-Fritto-Ristorante-e-Gastronomia-102693784833183
"I 'm sorry, I usually don 't like giving negative reviews, but I think that for better or worse, it 's right for those who manage it to know how things are. So, if he wants, he can improve or continue. We called to ask if it was possible to move the reservation by half an hour due to a setback (from 8pm to 8.30pm). A blunt answer: It 's a problem for us because you have to clear the table for us at 10! . Okay, that was our problem but he could have told us more kindly. The methods are not the best but we decide to forget it and do everything we can to arrive on time. Arrival time 8.10pm. There are 6 of us 2 small children. We sit and wait. After about 20 minutes we ask for the menu because no one comes to bring us anything. We choose and wait for them to come and take our orders. We wait a bit and they come to take our orders. It 's 9.15pm, so after a good hour from our arrival only 2 out of 8 courses arrive. The 3 and 1 year old children were freaking out because they were hungry and how do you explain it to them that they have to understand and have patience? Okay. Somehow we kept them quiet. But the adults were hungry too and were getting impatient. When only 2 courses arrive we say to start eating so as not to let it cool down. The rule of good catering requires that the courses are served all together so that everyone can start eating together. (Have you ever seen courtesy for guests or 4 restaurants by Alessandro Borghese? Perhaps a little review of these basic rules should be done). But even in this case we decide to leave it alone. Among the orders there was a mussel sauce. Time passes but it doesn 't arrive. We remind him. We were near the kitchen, let 's take a look and the cooks were still. The manager scolds them because they forgot. They probably do it in a hurry because they arrive literally drowned in wine. My husband who loves mussels and has never had any leftovers had to leave them there because they weren 't good. However, he would have had to put them forward even if he didn 't want to because while he was eating, at exactly 10pm, the manager arrives and tells us: gentlemen, you have to free up the table for us because other people have arrived . Excuse me??? At the time we didn 't say anything, but as the waiter arrives to unpack he naively asks us how did it go? And there we couldn 't help ourselves from pointing out that they served us after 1 hour and in 3/4 of an hour we had to gorge ourselves to eat everything. My father told him: try to be more punctual with orders and less in asking customers to vacate the table. I understand that restaurants have been through a lot in the last two/three years, but I think they shouldn 't accept more people than they can handle, working two shifts bordering on rudeness, sending people away while they 're still eating. We could have wanted a dessert or a coffee but there wasn 't time. And in any case the inability to organize does not have to be paid for by the customer who comes and pays, not eats for free. If you can 't organize yourself, just do one shift. Because, in order to attract as many people as possible, things were done badly and now there are six people around who do not recommend this place. And we know, word of mouth is the best advertising."
Todos los precios son estimaciones en menú.