Characters Tea House And Hot Stone

Lava

➤ 1-3 Bangor Road, Conwy, United Kingdom, LL32 8NG

Carta • Kebab • Pizza • Cafés • Asiatic

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"We went for a ‘special occasion’ at the start of March. There appears to be two evening sittings 6pm and 8pm … and even this early in the season the 6pm sitting was really busy .. So book early !! The service was great very attentive and not pushing at all. They do not provide drinks with the service but guess what ? You can take your own and they will see be you with glasses and ice at no charge! The food was marvellous and we had ours on a hot platter and cooked the meat ourselves Overall a very pleasant evening thank you !"

Indulge

➤ 39-41 Madoc Street, Llandudno Community LL30 2TL, United Kingdom

Carta • Beer • Wine • French • British

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"Although we have visited Llandudno many times, we had never encountered Indulge before, but it turned out to be a fantastic discovery. The staff were very welcoming, and the service was outstanding. I started with the French onion soup, which was the best I have ever had. For the main course, I chose the garlic-infused tofu vegetarian option, while my husband ordered the chicken. Both dishes were delicious and served piping hot. We will definitely return the next time we're in Llandudno."

Bistro Bach

➤ 22A Mostyn Avenue, Llandudno I-LL30 1YY, United Kingdom

Carta • Kebab • Seafood • European • Fast Food

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"Absolutely fantastic! Everything about this restaurant was great. It’s an independent eatery with a chef who truly cares about his ingredients, resulting in perfectly balanced meals. The lamb was incredibly tender, and the beef practically fell apart at the mere thought of a knife. The dishes were so flavorful that you won’t mind spending money on them. We loved the smoked haddock and salmon fish cakes; their beautifully crispy exterior revealed a smoky aroma when cut open. The smooth pâté had a delightful flavor, and the tender beef and irresistible lamb were highlights of the meal. Thank you for the attentive yet unobtrusive service. We can’t wait to return and try more delicious dishes!"

Paysanne

➤ 147 Station Road, LL31 9EJ, Conwy, United Kingdom

Carta • Kebab • Pizza • Sushi • European

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"We must have gone on a bad night! The prawns were overcooked and were in a very bland sauce. We didn 't taste any garlic in it. The 'legendary '! fish soup had no chunks of fish in it, only very small pieces. My John Dory was tiny and despite being small and thin was partly raw and I had to send it back. There wasn 't a noticeable amount of lemon, butter and parsley sauce with it either. I didn 't bother with a replacement 10-15 minute wait I was told and instead had some of my wife 's salmon which was exactly as described on the menu, large and very nice. The John Dory was taken off the bill. The dauphinoise was partly burnt and served in a dish with burnt food all over the sides which made it look like it had never been washed properly. We were very disappointed after seeing the good reviews."

The Olive Grove Deli Cafe

➤ 81 Station Road, LL31 9DF, Conwy, United Kingdom

Carta • Cafés • Pizza • European • Vegetarian

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"Whenever I get the inclination to write a review it’s usually because it’s so good and I want to shout about my experience to everyone… however this is not my usual 5* recommendation! As locals we have visited this cafe on a few occasions for breakfast or a coffee stop. It’s a great location, nice decor, dog friendly and delicious food. What’s not to like? Well, the staff, or more specifically the owner! She lacks any customer service skills, she smiles through gritted teeth, orders her staff around while she stands observing (or waiting for an argument . Each time we’ve visited she’s had an issue with something. Once she argued with me because I asked for my latte to be served in a cup rather than a tall glass. She proceeded to try and educate me on coffee making (I’m barista trained ! She reluctantly gave me it to me in a mug with a jug of extra milk which wouldn’t fit into the mug anyway! More recently we arrived, it was quiet, and chose to sit in the window (the largest table as we had our dog and didn’t want him to be in the way. She rushed over and demanded we sat at another table because she “couldn’t afford for us to take up a larger table”. We moved without an issue but she was very confrontational (as always and made the rest of our dining experience uncomfortable. So uncomfortable in fact that despite being ravenous we almost didn’t order. The cafe remained quiet throughout our time there, plenty of empty tables and yet she proceeded to use the larger window table to accommodate her staff, herself and a friend who popped in. How is that fair? So my advice to you as a fellow catering/ hospitality manager is… Learn from your Trip Advisor feedback, Book yourself on a free customer service course and lead by example and if you are worried about costs reduce the number of staff. 5 staff on duty in a cafe that seats approx 25 people at full capacity is not needed. Maybe the owner should put her feet up at home and let the lovely younger people do their thing. They all look so nervous around her and are almost too afraid to speak. I’m sure they’d do a far better job without her monitoring their every move. Even the Chef (her husband maybe? looks petrified of her!! Certain people are not cut out for customer facing roles and she is one of them! I’m pretty sure she doesn’t read any of these reviews as she’s been like this since my first visit 5 years ago!! What a shame. This place could be a thriving business and a welcoming village cafe but I’m sure her confrontational attitude and unwelcoming nature put people off from returning. Such a shame as the food and coffee are delightful"