Teléfono: +4980312211503
Dirección: Nikolaistraße 10, 83022 Rosenheim, Germany
Ciudad: Rosenheim
Menú Platos: 14
Reseñas: 4106
Sitio Web: http://www.cortina-rosenheim.de
"Disappointing display of incompetence and lack of hospitality Last Saturday evening I visited this restaurant as part of a group of 20 people for which we had originally made a reservation for 25 people. Due to last minute cancellations, we were unfortunately unable to show up with the full number, which can happen with larger groups and is usually met with understanding. Not so in this restaurant: The manager approached our table and, in front of the entire group, pointed out to me in an unfriendly and arrogant tone that “each unoccupied chair costs 30 euros”. Instead of responding constructively or professionally, he engaged in an unnecessarily pointed and downright inappropriate lecture, as if I were personally responsible for the others' absence. Such behavior not only seemed strange, but also contradicted basic standards of respectful customer interaction. The situation escalated further when he simply refused to serve me due to my lack of apology which he vehemently demanded from me. While everyone else at the table was able to order without any problem, I was not asked for a drink or a meal. This decision seemed to have arisen solely from his anger and not from any rational, business consideration. A restaurant should be a place where all guests are equally welcome and treated professionally, regardless of external circumstances or misunderstandings. The fact that the managing director acted in such an unnecessarily didactic manner and refused to serve me leaves me with the impression that hospitality and customer orientation are unfortunately not part of the standard here. For everyone who values respectful and professional service, there are numerous alternatives that understand and live the demands placed on the catering industry far better. _____________________________________________________________ Disappointing Display of Incompetence and Lack of Hospitality Last Saturday evening, I visited this restaurant as part of a group of 20 people, for which we had originally made a reservation for 25. Due to some last minute cancellations, we were unfortunately unable to arrive with the full number of guests. Such changes are common with larger groups and are generally met with understanding. Not so at this restaurant: The manager approached our table and, in a rude and condescending tone, pointed out that “each empty chair costs 30 euros.” Instead of responding constructively or professionally, he launched into an unnecessarily sharp and frankly inappropriate lecture, as if I were personally responsible for the absence of the others. Such behavior not only seemed out of place but contradicts basic standards of respectful customer interaction. The situation escalated further when he refused to serve me due to my lack of an apology—which he insisted on vehemently. While everyone else at the table was able to order without issue, I was neither asked for a drink nor offered a meal. This decision seemed to stem solely from his personal annoyance rather than any rational business consideration. A restaurant should be a place where all guests are equally welcome and treated professionally, regardless of external circumstances or misunderstandings. That the manager acted in such an unnecessarily condescending manner and denied me service leaves me with the impression that hospitality and customer focus are unfortunately not priorities here. For those who value respectful and professional service, there are numerous alternatives that have a much better understanding and appreciation of the standards expected in the hospitality industry."
Menú completo - 14 opciones
Todos los precios son estimaciones en menú.
Sopas
Pasta
Ravioles
Ravioles rellenos de queso ricotta y espinacas servidos con salsa de tomate y parmesano.
Pizza
Couscous & Pasta
Platos Principales
Arroz
Ensaladas
Antipasti - Entrantes
Mariscos
Pizzas Rojas
Platos De Ternera
Bruce
Desafortunadamente, este restaurante ya no está en esta dirección, estuve ayer y ahora hay uno italiano.
Dirección
Reseñas
gunter
One of the best pizzas in Rosenheim Meal type: Dinner Price per person: €10–20 Food: 5 Service: 5 Atmosphere: 4
Leopold
Great pizza,prices in range,and a very friendly staff! Worth the visit! We came there at 22,they were still full with only 2 tables free!
Helena
Excelente pizza, precios dentro del rango y un personal muy amable. ¡Vale la pena visitarlo! Llegamos allí todavía estaban llenos con solo mesas libres Ver carta
Werner
Das Essen ist gut, 13 Euro für eine 0815-Pizza zum Mitnehmen ist aber frech zumal in der Internetspeisekarte ein deutlich geringer Preis steht. Service: Take out Meal type: Lunch Price per person: €10–20 Food: 5 Service: 3
Anderson
¡Siempre hay un ambiente maravilloso allí! Este lugar es mi favorito. ¡Okay! A veces está abarrotado y es ruidoso, ¡pero tiene su propio encanto como en Italia! Muy recomendable si prefieres la cocina italiana deliciosa y auténtica.
Lafayette
Had pizza here one evening, service was good, prices were average and the pizzas were tasty. The restaurant is well designed and smart, very clean. There is nothing to distinguish this restaurant from thousands of others, nothing very individual stands out. But our pizzas and salad were fine, the beer was good and we left satisfied. Ver carta
Dana
Had pizza here one evening, service was good, prices were average and the pizzas were tasty. The restaurant is well designed and smart, very clean. There is nothing to distinguish this restaurant from thousands of others, nothing very individual stands out. But our pizzas and...salad were fine, the beer was good and we left satisfied.
Fidel
On a Saturday night we decided to try a visit to a local Italian, no reservation meant we were seated at a bar for 10 mins before being given a table,An extremely busy vibe inside as to be expected in an obviously popular venue. Dishes chosen were a pasta arabiatta and a saltimboca a al romana.both delivered promptly. Excellent quality served with a small side and a small focaccia, desserts so good from a small selection.5 choices of original origin grappa's. And a strong expresso to finishA full meal with efficient service what a nice surprise for a walk in experience, the bill was a little high but so was the quality and experience
Stefan
Disappointing display of incompetence and lack of hospitality Last Saturday evening I visited this restaurant as part of a group of 20 people for which we had originally made a reservation for 25 people. Due to last minute cancellations, we were unfortunately unable to show up with the full number, which can happen with larger groups and is usually met with understanding. Not so in this restaurant: The manager approached our table and, in front of the entire group, pointed out to me in an unfriendly and arrogant tone that “each unoccupied chair costs 30 euros”. Instead of responding constructively or professionally, he engaged in an unnecessarily pointed and downright inappropriate lecture,... Ver carta
Rosenheim
Rosenheim, enclavada en Baviera, ofrece una mezcla de cultura alpina y artes vibrantes. Los platos típicos incluyen Schweinshaxe y Brezen. La ciudad es conocida por sus acogedores jardines de cerveza y sus vistas panorámicas.
Categorías
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Pizza Sumérgete en nuestras pizzas perfectamente horneadas, elaboradas con masa lanzada a mano, rica salsa de tomate y una mezcla de quesos gourmet. Cada rebanada estalla con ingredientes frescos, asegurando un bocado delicioso cada vez.
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Indisch Experimenta los vibrantes sabores de la India con nuestros platos auténticos elaborados a partir de especias aromáticas, ingredientes frescos y recetas tradicionales, ofreciendo un rico tapiz de sabor en cada bocado delicioso. Ver carta
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Mexikaner Sabores auténticos mexicanos te esperan con fajitas chisporroteantes, tacos sabrosos, enchiladas picantes y guacamole fresco, todo elaborado con ricas especias tradicionales y acompañado de guarniciones vibrantes. ¡Disfruta de una fiesta en tu plato!
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Italienisch Saborea los ricos y diversos sabores de Italia con nuestro menú, que ofrece pasta clásica, risottos sabrosos y platos tradicionales de carne y mariscos, todos elaborados con ingredientes auténticos y pasión. ¡Buon appetito!
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