Teléfono: +442077929313
Dirección: 18 Hillgate Street, W11 3JQ, Kensington and Chelsea, United Kingdom
Ciudad: Kensington and Chelsea
Platos: 13
Reseñas: 6533
Sitio Web: https://www.eattokyo.co.uk/notting-hill
"Such a shame for the subpar service we received, as we love the food here, but won’t be coming back to this location. The moment we were seated the manager rushed to tell us “you have to be done by 8:30 another table is coming”. Now, I understand having time limits, but perhaps saying it in a less abrasive way unless the king himself was dining at our table. Then the manager chastised us for having 2 seats empty (we booked for 7, they provided 8). Apparently, one is expected to have clairvoyance to know when a member of a large dinner party suddenly cannot show up. At the end, we requested to take off the service charge (which is our legal right), and a server came to harangue us over it. We explained all the above and he extensively argued back with us, letting us know how busy they are and how they needed the seats and was rolling his eyes and being extremely rude to us. Folks, if I had the future-seeing abilities they expected of me, I’d be a billionaire. Regardless, the service charge is known to be optional, and is naturally not given when service was not provided. How troubling that a restaurant (with eventually many empty seats within our dinner) is so desperate to free ONE seat that they would rush and ostracise a paying group of SIX. Oh and in case you’re wondering, we did order a lot of food, so you would expect a restaurant to enjoy receiving the profits of a large party? But apparently that’s not how Eat Tokyo Notting Hill works. This was perhaps one of the most appalling service I’ve received in London."
Todos los precios son estimados.