Teléfono: +441832226254
Dirección: Fotheringhay, Fotheringhay PE8 5HZ, East Northamptonshire, United Kingdom
Ciudad: East Northamptonshire
Menú Platos: 18
Reseñas: 3714
Sitio Web: http://www.thefalcon-inn.co.uk/
"The chef was awesome and he exceeded expectations with the food. Five stars quality food. Our guests were happy. However, regarding customer service and service delivery received from the Assistant manager Jen was disappointing and awful. The Falcon Inn is an old pub with character situated in a quiet village. The O was chosen as the perfect venue for our celebration. Unfortunately the Assistant manager 'Jen ' turned it into one of the worst days I could not have imagined. From taking my nonrefundable deposit and misselling the service they could provide for my special day. I was promised music for my 20 guests upon arrival. There was none, no apology or willingness from Jen to resolve. The entertainers for my kids and guests were told they were too loud, disrupting the pub customers. She blamed the wifi connectivity issue on my guests. The night before I came to setup. She assured me help would be provided, by herself or staff. Not the case. We tested the speakers and connected to the wifi fine. Even moved the speakers from the kitchen to the event room and it worked fine. On the day nothing worked and Jen blamed it on us. Would I go back, for the food yes. To see Jen again, no."
Todos los precios son estimaciones en menú.