Teléfono: +441613399669,+441613083188,+441613436138
Dirección: Ashton Leisure ParkFold Way, OL7 0, Ashton under Lyne, United Kingdom
Ciudad: Ashton under Lyne
Menú Platos: 35
Reseñas: 11119
"visited Nandos on 11/04 with my family for my mother’s birthday meal and family from wales and Portsmouth we’re down with us too to join us for their first nandos and the staff there are disgusting, the behaviour was appauling. When we first arrived we were greeted rudely by the staff member Beck. She spoke down to us and told us we are unable to be seated or served even though there was multiple empty tables and enough space, the manager Alex was then called over who again was very rude. He too said we can’t be seated but could if we was split into 3 groups which made no sense considering how many spaces were available. We were also told they close in an hour but were able to seat us at 9:30 which made no sense considering that was an hour after we had arrived. Beck was very condescending and rude and Alex was disgustingly rude. We then decided we will order take out. While order take out our cousin confused one of the members of staff with one of our family members saying ‘oh there he is , he’s just speaking to the manager’ and we said that’s not him he’s outside and we just laughed at how she got confused. We then got up to order and as we were in the queue Alex then came upto us and said we were being refused to be served and kicked out. We were very confused as we had not done anything and he had then accused us of pointing at staff members and laughing. This was disgusting as we would never ever do something like this. He would not let us speak and kept telling us we had to leave and get out and nothing was going to be done. I said how disgusting it was to be accused of laughing at staff members, what kind of people do you think we are. He did this in the middle of the restaurant for everyone to see making us feel humiliated and this is something I did not expect from nandos. He raised his voice and was very aggressive and patronising. As someone who is taller than me he enjoyed standing infront of me to show he was taller than me to intimidate me and this was very patronising and disgusting I felt the need to take a step back. The way I have been treated and spoke to was appalling. After this experience with nandos I will be telling friends family and posting about this on social media to make people aware of how Ashton Moss nandos treat people and how Nandos staff treat people. This was humiliating and disgusting and I feel embarrassed about this. This is my local nandos and this made me feel very under valued as a very loyal and regular customer. I would have never expected this from a manager or front of house staff. Absolutely disgusting. This experience has completely ruined my mothers birthday meal and you ruined her whole day. She left upset and honestly I left in tears after the way I was spoke to by management Alex."
Menú completo - 35 opciones
Todos los precios son estimaciones en menú.
Pizza
Ensaladas
Caprese
Ensalada Caprese: mozzarella fresca, tomates maduros, albahaca, aceite de oliva y vinagre balsámico.
Wraps
Pasta
Do It Your Way
Hamburguesa
Pollo
Pollo Crujiente
Pollo crujiente, jugoso por dentro y dorado por fuera, servido con salsa especial y guarnición al gusto.
Calzones - Loaded And Folded
Perros Calientes
Mariscos
Medium 10" Pizzas
Burger, Sandwich, Wraps &Amp; Entrees
Guarniciones
Comida Americana
Platos De Pescado
Gratins / Aperitivos Fríos
Pizza Al Horno 12"
Entrantes
Sándwiches
Platos De Pollo
Melts
Gareth
Great experience Becky was so helpful with out takeaway today definitely recommend
Dirección
Reseñas
Mohammed
Hit and miss with some of the Nandos we've been, but this one is consistently good and staff are really nice.
Mohammed
Staff were nice and helpful and the food was great, it came in good time after ordering. Thanks for the pleasant experience.
User
Went in the afternoon, fairly quiet on our visit, but the food is very tasty, good selection of chicken, salad, and of the sauces from mild to the very hot. Good service and plenty of room from the next table. Ver carta
Tayyab
Staff particularly the supervisors/management are rude and don't have the customer service skills to run a restaurant clearly! But other than that the food is always great cant fault it. Ashton nandos used to be my favourite but ive noticed over the last year the staff don't seem to care.
Iqra
Visited this Nando’s with my cousins and had a brilliant time. Food was amazing and the customer service was 10/10! Specifically a member of staff called Billy, he was extremely friendly and helpful. He even joined in one of our TikTok’s! Was a great guy and was so cheerful, he made our day. Really recommend this Nando’s to dine in!
Shakeela
We’re regulars at Nando’s, so have been a a good few branches. I have to say the manager here at Ashton was lovely, we were a group of 14. We were not waiting ages for food, the service was amazing, we asked for a few things after our food was delivered and the staff were quick to assist us. An amazing team here. Well done all. Look forward to visiting here again soon Ver carta
Nadine
Came here for the first time and was disappointed in the food. The chicken came out dry. When we mentioned it to the manager he came and had a look at it, poked his fingers around the chicken and then said, that feels moist enough to me. It really wasn’t, and I presume he thought we should just eat the food after he had poked his fingers around in it. He did then offer to replace that particular piece of chicken, but again the chicken was dry. Looking around it appeared that a lot of people were being served quite dry chicken. Probably won’t go back to this Nandos, the one at Manchester fort is miles better.
Ambie
We dined in on Sunday 26 May. We brought my mother who’s not very well and eats very little. Unfortunately part of her order a mushroom was served stone cold. We returned it and upon replacement it was worse than the first time. It transpired that it hadn’t been cooked. My mother was getting upset as she wasn’t able to enjoy her meal. When we complained the manager Ryan came to see us at our table, apologised profusely and offered anything we wanted (off the menu) on the house. We ended up ordering some desserts which were delicious. Overall the meal was very enjoyable and this was for a big part because of the exemplary customer service that Ryan and his team provided. They were all attenti...
Eiman
visited Nandos on 11/04 with my family for my mother’s birthday meal and family from wales and Portsmouth we’re down with us too to join us for their first nandos and the staff there are disgusting, the behaviour was appauling. When we first arrived we were greeted rudely by the staff member Beck. She spoke down to us and told us we are unable to be seated or served even though there was multiple empty tables and enough space, the manager Alex was then called over who again was very rude. He too said we can’t be seated but could if we was split into 3 groups which made no sense considering how many spaces were available. We were also told they close in an hour but were able to seat us at 9:3... Ver carta
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