Mad O'rourke's Pie Factory

We always make it a point to stop by this restaurant during our football trips to the West Midlands, and once again, we had a great experience with their delicious pies. Can't wait for our next visit!

Went there tonight for a family meal and we were a large party. Food came quickly and really hot. I’m gluten free and they have a really good gluten free menu and they use all separate cooking facilities. Really recommend you try it

Grateful for being accommodated at short notice… albeit 12 midday. Every table was filled by 12:30 Pre ordered food which worked really smooth.. 12 of us including kids were well satisfied with our choices. Ice cream served in plant pots added that ‘pie factory’ quirkyness … Looking forward to returning soon… Keep up the good work Ver carta

Overnight stay at The Pie Factory to meet up with friends from the area for dinner. Opted for the Steak and Kidney Pudding with 3 pints of Lumphammer Bitter. Just as good as the days when we first used to meet here when Colm O'Rourke originally had the Little Pub Chain. Great staff, great food, looking forward to returning again in the future!

I had been looking forward to dining at this restaurant for some time, as it is known for its ambiance. However, I was disappointed with the food. Despite hearing rave reviews from friends, the meal did not meet my expectations. My partner's carvery was served cold, and my pie had a dull, flaky pastry. The service was also lacking, as I had to wait longer than other tables that arrived after me. Additionally, the chips were not up to par.

Ridiculous price for what is essentially a Stew in a bowl with a pastry lid placed on the top. The chips are served in a little cage and the whole thing looks a mess which evidently matches the interior. Service was okay but some extra training is needed. The drinks were probably the best thing and you will need to have a few to help with the disappointment. There are many better places and this is just a novelty pub. Don't waste your money here. Ver carta

By 1 pm, I had just finished my meal and asked for another drink, only to be told that we had to leave the table as we were only allowed a 60-minute limit, something we were never informed of in the beginning. This left us feeling very dissatisfied, as it seemed like the pub was only concerned about making a quick profit. If we had known about the time limit, we would have gone somewhere else. This kind of treatment and lack of proper customer service is unacceptable to us.

Very disappointed with our meals and service, to the point we will be cancelling our Christmas booking. We were seated nearly 20 minutes late, (booking 3pm, seated at 3:20) the carvery, minted lamb pie, desperate Dan ribs and mixed grill were all lovely, the kidneys in the cow pie were so hard they couldn’t be cut through with a knife and most of the meat was gristly, the posh becks pie had hardly any meat in it, we ordered 2 kids meals and neither would eat anything on their plates, I was told I couldn’t substitute a fried egg for scrambled yet the fried egg that came with it was burnt and inedible. As soon as we had finished our puddings we were asked if there was anything else we wanted b...

We've been here many a time however today's will probably be the last. We didn't have a reservation but we're able to get a table saying how busy it was. We ordered drinks and food pretty quickly. We noted that there were 3 people taking orders and 1 behind the bar, this resulted in drinks being poured then sat at the bar. We eventually got drinks after around 6/7 mins of them being sat on the bar. We noted that there were not enough staff. Drinks were piling up on the bar, food was sitting on the pass waiting to go out and people were queuing by the entrance to be seated. The staff just couldn't cope. I wouldn't even try ringing no one answers it even when they are standing next to it doing... Ver carta