Nando's Basingstoke Festival Place

Food OK but it's not particularly exciting. Busy very popular.

was so slow, got our orders wrong and extremely overpriced never go here

Just ordered a burger . 10 wings and a chicken ... only for a completely different order to turn up ..3 chicken pitas and salads ... I have been a customer for 30+ years dating back to my years in South Africa. Absolutely rubbish service. Ver carta

Ridiculously slow service for a Sunday Lunch time four of us ordered together and one meal was delivered at least 10 minutes before the other three, and sides not delivered with those meals until 10 minutes after, and after the staff was chased.

Came in for early dinner today. My son has a peanut allergy and the manager was so helpful. He took our order then made my son’s meal himself to prevent cross contamination. The staff were so helpful and the food was great. I would 100% recommend the new fully loaded peri chips to share. Best Nando’s I’ve had

Ordered food online and didn’t received from driver delivery after waiting 1 hour and driver called and said the address shows wrong and will call back to Nando’s but my address details was correct and driver has not been delivered food This was ridiculous from driver delivery Need proper management for delivery driver Ver carta

Nando's is alway a go to when wanting food with lots of flavour. If you don't mind sharing, the platters are definitively are good options: Full platter ideal for 2 people and Family Platter can feed 5 people easily. The new Caesar Salad is so good and the Warm Chocolate Pud is delicious. If waiting a bit for a table is not your thing then visiting Nando's during the week or early afternoon woul be ideal.

My reasons for the 1 star review is the manager on the night of 26th Feb 2024, I believe his name was Harley he was consistently rude and abusive to several customers, on multiple occasion raising his voice and swearing directly at them, i also saw him squaring up to his staff; his behaviour was extremely unprofessional and completely ruined the atmosphere of the restaurant. On a more positive note all the other staff were extremely friendly and respectful and the food was perfect. Never leave bad reviews but in this instance to see this guy physically and verbally abuse customers and more so his staff was completely unacceptable.

Seated by a very unhappy Dominika, Food was basic and left under the heaters for far too long! Lucky if you get the right order. There is evidently toxic staff problems within this restauraunt, The staff toxicity shows to the customers and needs resolving. The only one member of staff who smiled during our whole visit was scowled at by the manager. If there are staff concerns behind the scenes this should be dealt with accordingly and hidden from customers. Theres no warm welcoming feeling from this restaruant. Sadly the reviews posted previously match this and Nandos have an automated response. Will not return and would not reccomend this place at all unless you want the experience of the K... Ver carta