Noble House - Carta

7 Ray Street, Heanor DE75 7GE, United Kingdom

🛍 Cafés, Pizza, Seafood, Asiatic

4.1 💬 3577 Reseñas

Teléfono: +441773761888

Dirección: 7 Ray Street, Heanor DE75 7GE, United Kingdom

Ciudad: Heanor

Menú Platos: 20

Reseñas: 3577

Sitio Web: http://www.noblehouseheanor.co.uk/

"I've been a loyal customer of Noble House for many years, and I've always enjoyed my visits. However, after last night, I can't see myself returning. It seems that there is new management, and last night, the only waitress on duty went through an incredibly distressing experience due to a mistake she made with an order. My friend and I, along with others in the restaurant, had to endure over half an hour of you yelling at her, even chasing her around the establishment as she tried to carry and serve food. The poor woman was doing her best to stay composed, and I honestly don't know how she managed it. Even your delivery driver commented that he would report the situation if it continued, as it was clearly a case of bullying. There is absolutely no reason to treat your staff this way, and I hope this message helps you recognize how upsetting it was to witness someone being harassed and shouted at by your customers."

Menú completo - 20 opciones

Todos los precios son estimaciones en menú.

Amber Amber

Gorgeous food and amazing service! Food: 5 Service: 5 Atmosphere: 5

Dirección

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Reseñas

janet
janet

Service: Take out Meal type: Dinner Food: 5 Service: 4 Atmosphere: 4


Nik
Nik

The takeaway food was very fresh and tasty, I'm looking forward to my next meal. Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 4


Katarina
Katarina

Always a lovely place to come all you can eat sit down meal food is amazing staff are lovely and the music is fantastic it just such a lovely place for a meal Service: Dine in Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5 Ver carta


j
j

We regret to inform you that we will be closed today due to gas maintenance issues. We will resume operations on Sunday, March 9, 2023. We apologize for any inconvenience this may cause. Thank you for your understanding. Sincerely, the owner.


Ian
Ian

Downloaded the menu from their site and spent a while looking at the choice. Was directed to an app to place an order so downloaded that only to find out the app prices are vastly different to the menu prices, so didn't bother to order Meal type: Dinner


Sharon
Sharon

We did regularly order from noble house. The food is amazing. However if you would like it delivered be warned it takes forever. The last 2 occasion we have waited at least 1 hour over the delivery time communicated. Approx. 2 hours. Great Chinese but you need to sort out your delivery service. Service: Delivery Meal type: Dinner Ver carta


Peter
Peter

We have been loyal customers for over five years, but we've noticed a steady decline in both the food quality and service, despite the high prices. We stuck around hoping the food would improve, but during our recent Friday order, the meal was of extremely low standards. Even the basic chow mein was served lukewarm and inedible. We ended up feeding £44 worth of food to the dog. Service: Delivery.


Iryna
Iryna

We also loved the sizzling plates; the ingredients in our dish were fresh and cooked in a rich, aromatic sauce—definitely a must-try for ginger enthusiasts. The atmosphere of the restaurant was cozy, and the ordering process was straightforward, with no time limit, as far as we could tell. To top it all off, we were pleasantly surprised by the little desserts at the end. Overall, it's an excellent choice for an all-you-can-eat experience with flavorful options for everyone!


Rebecca
Rebecca

I've been a loyal customer of Noble House for many years, and I've always enjoyed my visits. However, after last night, I can't see myself returning. It seems that there is new management, and last night, the only waitress on duty went through an incredibly distressing experience due to a mistake she made with an order. My friend and I, along with others in the restaurant, had to endure over half an hour of you yelling at her, even chasing her around the establishment as she tried to carry and serve food. The poor woman was doing her best to stay composed, and I honestly don't know how she managed it. Even your delivery driver commented that he would report the situation if it continued, as... Ver carta

Categorías

  • Cafés Encantadores cafés que ofrecen una variedad de cafés y tés recién preparados, junto con bocadillos ligeros, pasteles y postres. Perfecto para un impulso matutino o un delicioso regalo por la tarde en un ambiente acogedor.
  • Pizza Sumérgete en nuestras pizzas perfectamente horneadas, elaboradas con masa lanzada a mano, rica salsa de tomate y una mezcla de quesos gourmet. Cada rebanada estalla con ingredientes frescos, asegurando un bocado delicioso cada vez. Ver carta
  • Seafood Sumérgete en las capturas más frescas del mar con nuestra selección de mariscos, que ofrece exquisitos platos preparados con pescados y mariscos de alta calidad. ¡Saborea los sabores del océano en cada bocado!
  • Asiatic

Comodidades

  • Takeout
  • Delivery
  • Carta
  • Wheelchair Accessible
  • menú

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"Worst dining experience ever Where do I begin... there were so many issues!! My sister travelled down as I wanted to take her out for her birthday and saw there was a good overall rating so chose this place. Biggest mistake ever!!! We arrived, there was no acknowledgement, just stared at by the barman and people at the bar; had to say we had arrived for a meal and I had just called about it. Were taken upstairs, although they could see we had a baby had to ask for a high chair. Chair arrived wet and still dirty but this happens at other places so I cleaned it again. Then he came to take our drinks order and there was no drinks menu and he didn 't know what all of them were and couldn 't describe them properly. The 'fizzy ' drinks were flat and one of them was tasteless. Asked for straws. None available. Ordered our food. The barman runs upstairs after a few minutes to say the chef has burnt 2 lots of the pork so only one left. The other starters didnt appeal so he said he 'd give a garlic bread for free. After waiting ages, it all finally arrives. There was only one other table at this point and it was before 6p.m. The pork belly bites are still a bit burnt but covered up with bbq sauce, the tomato soup is raw and bland, and the garlic bread is passable. My 18 month old is starving by now so eats most of the garlic bread. I had already asked for them to bring her food out first and they didn’t. Mains arrive after another long wait. Fish fingers are hand made ones but completely burnt and the fish is completely dry inside them, hunters chicken bland, pasta passable, sizzling chicken is soggy chicken with raw garlic and a ridiculous amount of chilli in it... and I eat alot of spicy food. By now were all so hungry so we ate it but I sent my babys food back as it was not edible. The chef agrees its burnt and blames the breadcrumbs and ask if they can make it with batter instead and I say thats fine. After we finish were left for another 35 minutes waiting ignored by other waiting staff so I go downstairs to see where our waiter is. No sign of him, I then ask for the dessert thats part of the childrens meal we were told about earlier and everyone denies it comes with one and they dont know what I 'm talking about! My sister really wanted to treat herself to a dessert but with their behaviour we decided we just wanted the bill and to leave. Only one person apologised who was the other waiter who agreed we had not had good service. I give feedback as per above regarding our experience and they call the owner over. I tell him how disappointed I am about the evening as per everything I 've detailed above, I ask why we were given the wrong information about the childrens meals. He gives a watery excuse about 'transitioning staff '. I tell him then the responsibility is with him to train them. He denies the food was bad and says they 've never had a bad review like this. I then find out on reading details of other reviews later that he 's just plain lying). I tell him that instead of being defensive he should apologise and he says 'I 'm sorry if you feel disappointed but we know how good we are and pride ourselves on this '. At which point, I let him know that he was unprofessional and that was not an apology by any means! I also told him, the only professional person was the waiter who wasn 't taking care of us that actually apologised as he realised we had been treated badly. I also reminded him that the chef admitted had burnt the food. I then tell him I don 't want to hear any excuses, I just want to pay my bill and leave this nightmare of a place. I think they thought I wouldn 't be able to pay it??? And was angling for free food??? Ridiculous. That was the point when he apologised properly. They took the drinks off the bill and 2 pounds off the 'childrens meal deal '. My advice since you dont know what you might get on the day in terms of professionalism, food quality and hygiene... AVOID THIS PLACE!!!"