Quay - Carta

Deganwy Quay, Conwy, United Kingdom

🛍 Bbq, Welsh, Coffee, British

4.2 💬 3691 Reseñas

Teléfono: +441492564100

Dirección: Deganwy Quay, Conwy, United Kingdom

Ciudad: Conwy

Menú Platos: 4

Reseñas: 3691

Sitio Web: http://www.quayhotel.co.uk/

"Absolutely loved my stay here for my 50th birthday treat. Gorgeous place and atmosphere, wonderful location waking up to seeing the estuary out of the window, comfortable beds and lovely room. The food in the restaurant was delicious but the only thing that let the restaurant down, not the restaurant's fault but I over heard a few snobby clientele complaining about the smallest things and felt quite sorry for the servers. One complaining quite rudely about an alternative veg on his plate when the menu said he was getting carrots. The staff were so nice that there was no need to be rude. I know it is quite a high end place to stay but the staff are human beings too so if anyone is reading this, please be kind to staff who serve you as they all try their best"

Menú completo - 4 opciones

Todos los precios son estimaciones en menú.

Fredrik Fredrik

Large rooms, but need a little updating. Rooms: 4 Service: 3 Location: 3

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Reseñas

Mark
Mark

Superb food, and staff were brilliant Rooms: 5 Service: 5 Location: 5 Hotel highlights: Romantic


Mark
Mark

Great little break away , top facilities . Restaurant highly recommended . Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view, Romantic


Monika
Monika

Absolutely lovely stay. Lovely staff, great food and drinks. Nice atmosphere. Highly recommended. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury Ver carta


christine
christine

Gorgeous place food lovely Rooms: Lovely and clean Food drinks: Great wines and food Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view, High-tech


keith
keith

Only complaint is that ground floor rooms have a shared garden view of the estuary. Close your curtains if you want to be naughty! Food and staff were fantastic. Rooms: 4 Service: 5 Location: 5 Hotel highlights: Luxury, Great view


Margaret
Margaret

This hotel is one of the best we have ever stayed at. They have nailed it in every aspect – the place is spotless, the rooms are beautiful and incredibly spacious, the staff is friendly and professional, and the spa services are top-notch. We indulged in a delightful couples massage and the food is simply delicious. The breathtaking sea view is definitely worth opting for a room with a view. We will definitely be returning. Ratings: Rooms - 5, Service - 5, Location - 5. Ver carta


William
William

I don't even know where to begin with this review. From the moment we arrived, it was clear that we were in for a fantastic stay. The entrance was elegant, the cleanliness was impeccable, and the staff were welcoming and friendly. Checking in was a breeze, and when we got to our room, we were blown away by the view of the water and Conwy. The room was spacious, clean, and the bed was incredibly comfortable. The food and drinks were delicious, and I would definitely recommend staying here. Overall, I give the rooms a perfect score of 5.


Whitney
Whitney

The hotel was absolutely stunning, with welcoming reception staff and fantastic pool facilities that were very clean and warm. The sauna, steam room, and jacuzzi area were also great amenities. Although we didn't dine at the hotel restaurant, we enjoyed a drink there. The breakfast was delicious with a large selection of continental options and a full cooked breakfast. The rooms were clean, spacious, and had a very comfortable bed. The view from both the window and the balcony doors was perfect, especially if you upgrade to a sea view. Overall, we highly recommend this hotel.


wendy
wendy

Absolutely loved my stay here for my 50th birthday treat. Gorgeous place and atmosphere, wonderful location waking up to seeing the estuary out of the window, comfortable beds and lovely room. The food in the restaurant was delicious but the only thing that let the restaurant down, not the restaurant's fault but I over heard a few snobby clientele complaining about the smallest things and felt quite sorry for the servers. One complaining quite rudely about an alternative veg on his plate when the menu said he was getting carrots. The staff were so nice that there was no need to be rude. I know it is quite a high end place to stay but the staff are human beings too so if anyone is reading thi... Ver carta

Categorías

  • Bbq Saborea los sabores ahumados y salados de nuestras ofertas de barbacoa. Desde costillas tiernas hasta pechugas jugosas, cada plato se asa a la perfección con nuestras salsas y especias exclusivas para una experiencia auténtica de BBQ.
  • Welsh Experimenta el rico patrimonio culinario de Gales con nuestro tentador menú. Deléitate con los sabores tradicionales galeses que combinan ingredientes locales y recetas consagradas, brindando una muestra de la riqueza cultural de Gales en cada bocado. Ver carta
  • Coffee Disfruta de nuestra rica y aromática selección de café, preparada expertamente para despertar tus sentidos. Desde el clásico espresso hasta los lattes cremosos, descubre la mezcla perfecta para comenzar tu día con una nota llena de sabor.
  • British Tradicional y sustancioso, el menú británico ofrece clásicos reconfortantes como el fish and chips, asados jugosos y pasteles salados. Redescubre favoritos familiares, elaborados con cariño con recetas atemporales e ingredientes frescos y locales.

Comodidades

  • Wifi
  • Parking Area
  • Carta
  • Outdoor Seating
  • menú
  • Wheelchair Accessible

Restaurantes Similares

The Olive Grove Deli Cafe

The Olive Grove Deli Cafe

81 Station Road, LL31 9DF, Conwy, United Kingdom

Carta • Cafés • Pizza • Sushi • Asiatic


"Whenever I get the inclination to write a review it’s usually because it’s so good and I want to shout about my experience to everyone… however this is not my usual 5* recommendation! As locals we have visited this cafe on a few occasions for breakfast or a coffee stop. It’s a great location, nice decor, dog friendly and delicious food. What’s not to like? Well, the staff, or more specifically the owner! She lacks any customer service skills, she smiles through gritted teeth, orders her staff around while she stands observing (or waiting for an argument . Each time we’ve visited she’s had an issue with something. Once she argued with me because I asked for my latte to be served in a cup rather than a tall glass. She proceeded to try and educate me on coffee making (I’m barista trained ! She reluctantly gave me it to me in a mug with a jug of extra milk which wouldn’t fit into the mug anyway! More recently we arrived, it was quiet, and chose to sit in the window (the largest table as we had our dog and didn’t want him to be in the way. She rushed over and demanded we sat at another table because she “couldn’t afford for us to take up a larger table”. We moved without an issue but she was very confrontational (as always and made the rest of our dining experience uncomfortable. So uncomfortable in fact that despite being ravenous we almost didn’t order. The cafe remained quiet throughout our time there, plenty of empty tables and yet she proceeded to use the larger window table to accommodate her staff, herself and a friend who popped in. How is that fair? So my advice to you as a fellow catering/ hospitality manager is… Learn from your Trip Advisor feedback, Book yourself on a free customer service course and lead by example and if you are worried about costs reduce the number of staff. 5 staff on duty in a cafe that seats approx 25 people at full capacity is not needed. Maybe the owner should put her feet up at home and let the lovely younger people do their thing. They all look so nervous around her and are almost too afraid to speak. I’m sure they’d do a far better job without her monitoring their every move. Even the Chef (her husband maybe? looks petrified of her!! Certain people are not cut out for customer facing roles and she is one of them! I’m pretty sure she doesn’t read any of these reviews as she’s been like this since my first visit 5 years ago!! What a shame. This place could be a thriving business and a welcoming village cafe but I’m sure her confrontational attitude and unwelcoming nature put people off from returning. Such a shame as the food and coffee are delightful"