Teléfono: +441332782921
Dirección: Main Road, Amber Valley, United Kingdom
Ciudad: Amber Valley
Platos: 6
Reseñas: 3917
Sitio Web: https://www.vintageinn.co.uk
"we had not visited the rose and the krone in one because, so decided to go on Easter Sunday at midday. this pub has always given a good service, but this time we were very disappointed! first they brought us two meal times that we had not ordered, for a few who sat on the other side of the restaurant. we ordered truthahnbrust without carrots and a part of the cauliflower cheese, and pork without extras. it came and we found that they had put carrots on the truthahn and not on the vernacular. then I realized that I had no filling with the truthahn. there were no waiting staff on the floor and after a few minutes you came out of the kitchen, so I asked him about the filling and also the flower cabbage I had ordered. he went to the kitchen to get the missing items. after a few minutes he returned with both. at this time I was halfway through my lunch. I found that my brokkoli was so hard, it was impossible ro cut. the waiter came and asked if everything was in order with our meals. we explained the problems we had, and he answered that he would go and sort what we found strange, how we had already eaten! They could not say that they were busy. we booked for 12.00 clock, so there were only a few people we arrived. they seemed to have only 2 waiters, there were no one on the floor to treat problems with food or drink, they should arise. we never have a statement or an apology from someone. the rose and the crown were always something very special to us. we always had a good service and good eating in the time we were before. this was so disappointing, especially as we booked it a few weeks ago and we look forward to it. I think we need to look for another special restaurant for the future. that is really upsetting me!"
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