Teléfono: +441942820563
Dirección: 111 Standishgate, WN1 1XL, Wigan, United Kingdom
Ciudad: Wigan
Platos: 10
Reseñas: 141
Sitio Web: https://theroyaloakwigan.co.uk
"After not going into this place since it changed hands ages ago I took my partner in one day to enquire about gluten free food being available. They were in the middle of being refurbished and they said when it was done they would have the biggest working kitchen in Wigan. Also that they would have an EXTENSIVE GLUTEN FREE MENU. So we waited... And not long ago after being gifted Christmas money I suggested going to sample the food there. I rang up, talked to a lady who verified that what I had been told about having a decent number of gluten free options was true and to come in to try. We were informed when asking the staff about these options upon arrival there were tons and all clearly marked out on the menu... After sitting down with our drinks we discovered this was TOTALLY UNTRUE. I asked again if they had a separate menu for this as the only thing labelled was VEGAN and VEGETARIAN options and they apologised saying that one of the staff would show me the dishes (that were not marked on anything as she ate gluten free as a preference) and there were TWO MAIN MEAL OPTIONS. Possibly two starters as I recall. The starter was good, the main which consisted of steak and homemade chips was rather bland. I didn 't finish it. My partner had the Beer Macaroni with Cornbread and was also very disappointed... It was like cake in texture I could see it myself (he said it was sweet and cake like in taste too) and was covered in garlic (this wasn 't I don 't think stated on the menu nor usually part of Cornbread in general)... I was willing to give it a try even though the information given about the vast gluten free menu was not at all true and looked to be confused with vegan/vegetarian food hoping that the food would be good but it really isn 't anything great. I was gutted to have used my money on this as other great restaurants in town that always deliver great quality and many options for me were all open at this point and I wish I hadn 't been totally misinformed into going to the Oak. In future I will go in for the odd drink but not for food. Nor would I recommend the quality of it... PLEASE, for goodness sake train the staff in the difference between gluten free and vegan food options as you really could ruin someone 's night out and waste their time and money. Such a shame as I have through many many years gone here for gatherings and social occasions. Hope someone finds this helpful."
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