Teléfono: +441325467000
Dirección: 28 Duke Street, DL3 7AQ, Darlington, United Kingdom
Ciudad: Darlington
Menú Platos: 7
Reseñas: 8617
Sitio Web: http://www.soltapas.co.uk/
"I’m not sure where to start with this. I’ve been here a couple of times in the past so thought nothing of booking it for a Christmas meal. There seemed to be some confusion when we arrived with a member of staff saying something about putting tables together (downstairs) which was strange as we’d booked a table. Then someone came to direct us to a table upstairs. It was toasty warm when arrived and I would recommend if this is the case when you visit that you don’t do anything silly like taking your coat or jumper off as later on ALL the heating will go off. The waitress seemed to have amnesia and completely forgot one of the drinks orders. When serving another table she said “I’ll write it down” as though this was a revolutionary idea. The lady delivering the food looked like a she wasn’t quite there and she seemed to have real difficulty holding the plates and setting them down. This confused me as it seemed to be a core part of her job. The food was a mixed bag. Some of the Tapas was very good and part of our party was very happy. Unfortunately one of the vegetarian dishes was so salty that two of our party couldn’t eat it. Whilst they were offered an alternative they’d already had some Tapas so fortunately were full enough. I mention this because the table behind us had also had problems and were given some free drinks to make up for it. It was they who first complained about it being cold and that the heating had gone off. To be clear it wasn’t that the heating had simply gone off rather the sockets which they were plugged into had been turned off. There was apparently no way to turn it on again. This happened relatively early in the evening and it seemed bizarre as presumably providing some heat when the weather is cold would encourage people to stay and perhaps order more drinks. I don’t understand their business plan. The other table opted to go downstairs but we were made of sterner stuff and stayed upstairs. I liked the fact that they had a set menu as well as Tapas and you could mix and match the two however I felt it was apparent that they’re not getting the basics right. When the Tapas arrived they came very quickly to ask about the next course yet when we ordered drinks the order was completely forgotten and we had to remind the waitress that we had ordered them with her. Anywhere else you dine out seems to know the order of things so not sure why it was beyond them to be on hand but not intrusive like everywhere else manages. Overall it’s a shame as this is in a great location and I’ve not been disappointed in the past. I see lots of positive reviews but none seem to be recent so I don’t know if this place has changed hands or is staff have changed. As I say it really is a shame as it could be great, as it was on previous visits. A good reputation is easily lost so they need to understand what’s going wrong and act to improve on it."
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Darlington, una histórica ciudad de mercado en el noreste de Inglaterra, es conocida por su herencia ferroviaria. Los alimentos típicos incluyen rollos de salchicha, parmo y pastel de stottie.