Teléfono: +441856875090
Dirección: United Kingdom, KW15 1LE, Orkney Islands
Ciudad: Orkney Islands
Platos: 8
Reseñas: 1734
Sitio Web: http://www.stolahotel.co.uk/
"Upon arrival we were given a friendly greeting and told that, as it was the county show that day, it would be a bit loud that evening. No specifics were given. Certainly no warning as to what was to come. Loud amplified thumping music was played by the hotel in the pub/bar below us until 1am. This was not explained nor anticipated, since the website and booking listing had mentioned nothing about being a heaving pub until the early hours. The windows provided no insulation against the noise either, so we could hear every bit of noise from the beer garden outside the back too. Needless to say we didn’t sleep and were not happy the next morning. When I raised the issue with staff, I was sternly told that ‘we advertise ourself clearly as a pub on the website’ so we should expect noise. Yet there is no such warning on the website, nor were we informed during the booking process that it would be impossible to sleep until 1am. This is misleading and dishonest. Avoid avoid avoid. We will be making a formal complaint and asking for a full refund; the basic expectation of a hotel is that it is a place to sleep. A shame since the location is great and the room was clean."
Todos los precios son estimados.