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Lovely friendly staff, so helpful comforting atmosphere, great food, great prices and lots of variety. Love this Tesco Cafe.

Ordered the fish finger baguette to find 1 fish finger finger sliced in half and split between the whole baguette this place used to be on point gone right down hill

I come here allot. Food is lovely and so well priced but what makes it the most is the staff they couldn’t be more helpful and so warm with everyone. Definitely recommend

Absolutely horrendous going to automated touch screens……whatever happened to personal service, this is based on the fact that i like very weak coffee, i now can’t have it my way…..certainly won’t be going back to this tesco cafe…….only hoping that not all of them end up like this one at Durham!

Went to the counter and some random blonde was speaking as spit flew into my face. I told her about it and she smacked me clean across the face. I grabbed her and put her in arm bar because who the flip does she the think she is. Anyways im now serving 23 years for 1st degree murder. Overall, bad cafe

I have ate at this cafe a few times now while working in the area, I always get poached eggs on brown toast and every time I have got it the eggs have been soft and runny on perfectly toasted brown bread, you always get a smile with your service and to be honest they are proper lovely nice people, by far one of the best Tesco cafes around the north east, trust me I have ate at them all

The American lady was extremely polite but little can be said for the cafe its self. They made it all cash free as well as putting self serve tills in which don’t update to what they have sold out of. We order had to wait for the drinks to come then be there ld that every bit of food we ordered was sold out and when she came with different things they were dry and discussing. As well as the car it self has gone down hill very dirty and takes sticky

I usually go for coffee or coffee and breakfast 2-3 times per week. Staff are friendly. But now they have gone cashless I can't order coffee or food from a human it's all machine. No I don't want to order by machine I don't want to pay by card for a simple coffee or juice for my daughter it's ridiculous. I'm no paying by card... Cash is my way.. me and many others Walked away today. We should have a choice of how we want to pay. Machines just putting people out of a job

Really disappointed in our visit to Tesco’s cafe today, we ordered beans on toast and eggs which took nearly an hour to come. When my partner approached a member of staff to ask where our food was, she rudely said “if it’s about food, it’ll come soon” when served our food, the staff member did not apologise for the delay either. I can’t believe it would take almost an hour for beans on toast and some eggs… worst of all after all that wait, the food was lukewarm and not tasty, I know it’s a Tesco cafe but it’s not hard to make either of those meals and to be polite.