The At Charlton House

We have a brilliant time at Charlton House and felt the food was absolutely wonderful very impressed with all course

Delicious meal, beef cooked to perfection. And a sweet to die for. The staff were efficient, friendly and informative.

beautiful friendly place for a special birthday afternoon tee. the staff was very helpful, a wonderful experience, I would recommend this place completely and we will definitely be back.

Absolutely lovely. The staff were present on both consierge and in the restaurant. One of the staff wrote Happy Birthday in chocolate on the plate which was so special for my girlfriend. Thank you and we'll be back soon.

eat absolutely beautiful but tiny portions. really small help from veg/kartoffeln. ordered a side of chips that cost £ 3.50, I was shocked when the waiter brought me eight chips. the personal is friendly, courteous, attentive.

A very enjoyable meal. It is a shame there was very little desert choice and our ice cream was poorly presented i.e. A dollop in a bowl ! I can do better than that at home. Service was good although we were not allowed to have the door open and it was very hot.

I had a splendid lunch. I cannot fault the Service, the Staff or the Cooking. The wine was delicious. I went there for a taste of luxury: I was not disappointed. My niece had soup, I chose the salmon to start we both had braised beef with mash vegetables. The setting, the decor, the whole ambience was beyond reproach. Say as you will about Duncan Bannatyne: Oh boy, he does a good lunch.

I thoroughly enjoyed our day spent at the spa and hotel but there were a couple of things that could have been improved with more staff training. Following a spa treatment, we went for lunch in the restaurant and the waitress whilst very charming, consistently forgot part of our order and had to keep returning to us to be reminded. She forgot to tell the kitchen we wanted chips, she forgot what sauce we had asked for so brought out two different types, and she forgot what drinks we had ordered. Might I suggest that a pad and pen would solve this problem? Our food also took a very long time to come out, meaning we had to order another round of drinks. The food once we got it was very nice and...

We very much enjoyed the dinner, service was good and ambience very pleasant with the garden views. Breakfast on 8th Aug was tasty and reasonable service. However we were not offered toast and eventually asked about it, realising that it was not available on the continental tables. Once the toast was received only a very meagre protein of butter was delivered. The service at breakfast on 9th Aug was another matter one lone waitress struggling to take all the orders. We waited a full 30 minutes to even receive our coffee, having waited about 20 minutes for anyone to take our order. The continental options were not replenished regularly enough. We heard the waitress commenting that 'everyone c...