Teléfono: +441865300307,+441865300032
Dirección: United Kingdom, OX29 7RH, West Oxfordshire
Ciudad: West Oxfordshire
Menú Platos: 13
Reseñas: 2728
Sitio Web: http://www.blackhorsestandlake.co.uk
"Took my elderly dad out for Sunday roast as recommended by a local friend. First impressions are great, a lovely pub, with lots of character, but unfortunately the service and experience took a nose dive thereafter. Although the eating area was not fully booked, we were seated in a small recess, which I guess used to be a cupboard, not at all ideal for a 90 year old, and no offer of alternative seating, even though available. As said by previous guests the service was disjointed and several people attended us (when they remembered) and we had long waits in between, to the point we had to prompt ourselves to ask for the desserts menu. A steak knife would be a good option for the roast beef (poor dad struggled to cut up his meat) and when asked for feedback at the end, felt they are not really bothered or care and were just going through the motions. Told they were ‘short staffed’ but as dad commented the staff had time to chat amongst themselves and with the bar customers! Happy with the prices and food was ok, but overall there are better comparable places nearby who provide a better total customer experience who we would rather patronise."
Todos los precios son estimaciones en menú.