The Garden Restaurant at the Mollington Banastre Hotel & Spa

Despite knowing that one diner was coeliac they had no suitable cake for afternoon tea!

Despite the knowledge that a diner was celiac, they had no suitable cake for afternoon tea!

Great food, you won't believe this pub serves food this good We ordered steak & ale pie, tortellini and fish & chips Very happy we stopped by here.

Food very mediocre and poor value. Staff did their best, especially considering that there weren't enough of them. A lot of multi-tasking going on. No particular atmosphere, decor bland. A typical hotel, very ordinary. I wouldn't come here for a special occasion, that's for sure.

Our afternoon tea experience began well with a friendly waitress taking our order promptly. The sandwiches were enjoyable, but the cakes seemed to be store-bought and were left uneaten. The scones were overheated and somewhat tough, while the coffee was lukewarm. Unfortunately, after we were served, no one checked on us for refills or anything else. We had to go to the reception to ask for our bill.

Unfortunately my lamb shank was the most boring I've ever had no flavour. My husband had the pork and both meals had exactly the same base with the meat placed on top with a bit of garnish. There was no difference in the plates apart from the meat on top. The service was incredibly slow. We waited 45 minutes for our first course, however my creme brulee was very good after another lengthy wait. We had booked the next night but cancelled.

Afternoon tea started ok, the waitress was pleasant, taking our order and this was brought out quite quickly. The sandwiches were nice but the cakes were generic shop bought iced cupcakes, macaroons and cheesecake which we didn’t eat (we took them home but nobody ate them) The scones were over warmed so were a bit hard. Coffee was lukewarm. After we were served we didn’t see anybody again so no refills of tea etc. and we had to go to reception to ask them to call someone to pay.

The experience was let down by the quality of the cooking which was barely up to that of an enthusiastic but low skilled home cook. The menu looks OK at first sight but the descriptions flatter mundane dishes unimaginatively cooked. I made a late booking over a long weekend when I learnt that my son his girlfriend and her parents from Korea would be visiting Chester. Most places were heavily booked. The restaurant at the MB was almost empty obviously others knew more than I did. I wanted somewhere with a pleasant environment and a garden view. The Mollington Banastre restaurant looks out over a lawn that was OK but the hotel seems to suffer from a lack of investment. The front car park is he...

I was bought an Activity Superstore voucher for my birthday which gave me an Afternoon tea for two people. We spent the day in Chester prior to going to the hotel and wished we hadn 't bothered. Upon arrival the hotel didn 't look appealing and when we were greeted at reception we were made to feel that the booking had been forgotten about. We were asked to take a seat whilst the reception team member found someone to seat us. We were seated in what can only be called a green house with no ventilation air. We were offered tea or coffee and were told to take a seat. The curtains and table clothes were dirty, the furniture tatty and we felt like we needed a shower when we left. After around 10...