The Holestone - Carta

Pots Of Coffee

➤ 13 The SquareAntrim BT39 9BB, Ballyclare, United Kingdom

Carta • Cafés • Sushi • Asiatic • Seafood

---

"I recently enjoyed a fantastic lunch at Pots of Pleasure and the experience was nothing short of delightful. From the moment I stepped in, the ambiance was warm, and the service was impeccable. The menu offered a diverse range of delectable options, and each bite was a burst of flavours, leaving a lasting impression. To add to the joy of the day, I picked up a present from the shop, and the meticulous gift-wrapping caught my eye. The attention to detail in the wrapping was as impressive as the diverse selection of items in the store. It turned a simple purchase into a special moment, and the recipient was genuinely thrilled. In conclusion, the fantastic lunch at Pots of Pleasure and the beautifully wrapped present from the shop made for a memorable day. Whether you're looking for a culinary treat or a thoughtful gift, this experience is a testament to the exceptional quality and care that both the cafe and the shop bring to their offerings. Highly recommended for those seeking a perfect blend of culinary delights and thoughtful surprises. Thank you Mark, your café is one of the best I've ever been to."

Brown's Coffee Co.

➤ 50 Main Street, BT39 9, Newtownabbey, United Kingdom

Carta • Cafe • Vegan • British • Vegetarian

---

"This is a coffee shop that you don't need to go too if you are looking for a very good variety menu. They don't do sandwiches and when I asked for a wheaten scone with jam and cream they didn't have any cream. They said they'd run out of cream and this was at lunchtime!!!! I'm not sure if they have a children's menu but if they don't it's definitely not a place to bring kids. It would be great to see food on their menu like other coffee shops and restaurants. PLEASE DON'T USE AS MUCH BUTTER AND IT WOULD BE GREAT TOO IF YOU COULD GET A FRY. I understand your trying to do Healthy options BUT YOU NEED TO PUT YOUR CUSTOMERS FIRST AND THINK ABOUT THEM. Staff are ok but service was very slow."

Ballyclare Golf Club

➤ 25 Springvale Road, Newtownabbey, United Kingdom

Carta • Pub • Wine • Steak • Fusion

---

"Firstl night out after lockdown, my husband and I decided to visit golf club . It used to be one of our favourite places. But have had a couple of disappointing visits. But on Wednesday 12 th Aug. we booked a table . Pleasant young girl showed us to our table,gave us a menu each . Another member of staff came for our order, I started to place my order and was very abruptly told that menu was off. I explained that was the menu given , suddenly the menu was snapped out of my hand and the member was in my face ,stating it said the menu was available until 4.30 pm. I immediately put my hand up to force her back out of my face. No social distance there. I stated that was menu given to me . I was informed the she was manageress and should know. I just wanted to disappear out of this place, but had come out to enjoy ourselves. I politely placed my order, when my meal arrived I noticed a large hair wrapped around my chips, I informed the very rude manageress, who removed the side order, and replaced it later. Wa I received 10% off my bill for the mishap. I will NEVER be back in this restaurant,and I could not recommend it either. I also noticed that the tables were being cleaned with a W5 wipe, that included the chairs and table, I would expect the furniture to be properly cleaned , oweing to the current situation."

Namaste Indian

➤ 22 -26 The Square, Newtownabbey, United Kingdom

Carta • Meat • Curry • European • Chicken

---

"I had previously posted a 1 star comment on google reviews due to some issues with my order. I am happy to now change that as my meal was replaced for free the next time I ordered (I ordered 2 meals this time and got 50% off so they replaced the order that had problems the week before). The food was great and my compliments to the chef (even if I did order a garlic Nan and was given a plain one). The reason my review is not 5/5 is because the manager of this restaurant has an attitude problem, he raised his voice to me on the phone which is not acceptable in my opinion, this was when I explained I was not happy with his offer of a few free popadoms and told him what I would be happy with (basically the meal I paid for a week before replaced due to problems with that order and previous orders) when I mentioned I have worked in customer service for many years and this is not how to handle this situation I got a response of… oh so you know better than me… In a cheeky way! On top of that, when I arrived at the restaurant he had the cheek to ask me what my experience was in customer service… I found this rude and inappropriate considering I had just drove from larne to give the restaurant the chance to resolve this issue. I did not get his name, I did ask for it but that was not forthcoming either time I requested it. Just to clarify I have been in customer service for over 10 years, 8 of which in management roles, having teams of 15 20 people work for me dealing with complaints about broadband and software issues, maybe I should have brought him my CV? I appreciate the problem was resolved, but this is because I stood my ground not because it was handled the way it should have been and this managers attitude needs some work. It’s a shame really as I always enjoyed the curries outside of items being missing or the Nan being burnt on occasions, but after that experience and taking a few days to think about how I should share this experience… I doubt we will be going back anytime soon! The girls who work in the place are fantastic, never had a bad thing to say about them and the chefs do a great job with the curries, but being spoke to in an angry way on the phone, then being questioned about my customer service experience was unacceptable."

Bambou Chinese

➤ 91 Templepatrick Road, BT39 0AT, Newtownabbey, United Kingdom

Carta • Soup • Fish • Wine • Coffee

---

"We went to this restaurant for a quick meal and I must say, I was quite disappointed. We ordered garlic prawns, but what arrived at our table were 5 small fried prawns with half a fried white onion. For my starter, I ordered smoked chicken, but it turned out to be chicken pieces with another half fried onion and some hot pepper flakes. The honey chilli chicken main dish had a red sauce that tasted and smelled like vinegar. My husband's sirloin was not very tasty, except for the chips. The meat had a thick rind of fat, and the dish was served with grey green peas and more fried onions. The gravy that came with the sirloin was so gelatinous that my husband couldn't eat it. We wanted to complain, but there was only one young server and an older lady taking orders, with no one else in the restaurant. The place was freezing, with only a small fan heater on the floor. It was early on a Tuesday at 5pm, but to serve fried onions as a garnish and offer smoked chicken without actually having it was disappointing. Additionally, the website advertised an early bird set menu for £10 per person, but when we arrived, it was actually £14 per person, with an additional charge of £3 for steak or if we wanted tea or dessert."