The Optimist Kitchen Uplands

Thank you so much for hosting the Irontriswim night out. A great night was had by all and the Tapas was fantastic. We have always loved the optimist but this is the first party we have had there.

We went for our lunch. My wife and I had the Welsh rarebit which was really tasty. Delicious topping of cheese with beer and mustard. My Daughter and Husband had an all day breakfast which they enjoyed.

I had one of the best burg in this place. The flavour was delicious plus they fold the food in an aluminium paper what kept my burg hot for long. The chips and the drinks really nice as well. I had an delicious cocktail with fresh basil. I would recommend. Ver carta

Would highly recommend. Had a Japanese take away and it was spot on. I had the duck donburi which was really nice personally could have had a touch more chilli but that's a personal preference. I also had the pork gyoza andcthey were very tasty. There was a large group of us and everyone commented how nice the food was.

Please stop playing whiney music so loudly in here guys! My ears were crying. Service super polite nice chicks. Breakfasts were great! Tea, coffee, smoothies all sound. The French toast was so good that Im pretty sure its the same french toast you get for breakfast in heaven. The french toast that beautiful angels bring to you and you can eat as many pieces as you want and never get full. Volume down to four, french toast up to ten please!

Apon arrival we waited 20 minutes for a table despite their social media accounts stating they were not taking bookings a table of 4 jumped in front of us because ‘they had booked a table’ service was very slow when the food arrived the whole table felt like everything was undercooked to the point where the sausage was sent back for being raw in the middle. Even the replacements was still anemic. No real apology given just can I return the sausage to show the chef. Quite overpriced in general and left feeling unimpressed. Ver carta

Booked a table for 19:30 .. arrived on time looking forward to a smoking griddle burger. Was told Our table wasn’t ready and in fact they were fully booked (even though we had booked a table earlier on that evening). We were told to wait in the bar area which was no problem as they were clearly busy. When we asked 15 mins later how long approximately we would have to wait for our table we were told “he didn’t know and we would have to wait and see” We left soon after as he failed to make any attempt to explain what had happened when our table would be ready whether we even had a table. Awful service. Awful attitude on the staff member. Won’t be going back.

I’ve never left a review before but this was too dreadful not too! Horrendous customer service after we ordered over £90 worth of food, delivery driver delivered food to the wrong address with nothing to let us know it had been delivered! When calling to request a refund I was told that I’d made a mistake and to double check with my house and that I should’ve contacted them earlier (even though we waited the allocated delivery time -1hr) We were then hung up on by a member of the team whilst we were attempting to claim our money back 2 hours after our delivery with no food! If I could leave a lower review I would! I suggest no one risks wasting any money on this terrible/rude business!

No customer service skills whatsoever. Had 2 Taco lunches which were ok. After we finished my friend ordered a second coffee. The waitress (who was more interested in looking at her phone for most of the time we were there) spilled a cup of coffee over my friend legs as she was putting it down in to the table. She apologised, brought a large toll of blue paper to the table and then left us to clear up the mess!! She made and delivered a new cup of coffee but there was no concern for my friend whose trousers and socks were soaking wet as the coffee had run down into her boots. After a while when they were not forthcoming, I suggested that she should receive the coffee as a complimentary one.... Ver carta