The Place To Eat John Lewis

It is hard to enjoy your overpriced and average food in a cafe that is decorated almost entirely with 'review us on tripadvisor ' signs.

We were extremely disappointed by the menu only one soup, gigantic baguettes, poor quality fillings (extremely burnt bacon). We used to really enjoy the John Lewis cafe but the quality has gone completely downhill since being taken over by the Benugle franchise! Avoid at all costs!

This is a reply to most of these comments I've had to endure. JL has to become a restaurant with a side area for breakfast. I left but we try so hard against no idea of numbers it's a balance against waste/finances etc., The service however was always utmost in our minds hopefully oor scones never be gone. Ver carta

Stopped by for lunch and had the lentil soup which was great. Decided to treat myself to the £5 raspberry pistachio traybake cake- which does not taste of either. It is lemon loaf traybake with cerise fondant and a few pistachios sprinkled on top. Looks better than it tastes, very disappointing. Far too sweet.

I was last in here 6 years ago and it was better this time. We just had tea and scones which were ok. The staff were friendly enough and it was nice the foreign young man was helping elderly people with their trays over to a table to save then carrying them. The larger lady with the dark hair serving at the till was a bit unfriendly after my confusion over the teapots, but nevermind...

Hopelessly organised staff, customers at different stations and the queue bottlenecked waiting to be served. I took three different spoons all had congealed food present. Soup pea&mint was warm at best and there was no bread to choose from, just a white piece of crusty baguette. Such a disappointment considering I’d walked past numerous bars, cafes and restaurants to have what I expected to be a nice lunch. It’s not my first visit to their cafe but it will definitely be my last. Ver carta

We had settled-in for a nice lunch of soup and a pot of tea. Initially the soup (leek potato) had a nice flavour, but immediately after the second spoonful the taste of pepper was so strong that i couldn't face any more. Whomever created this concoction quite obviously put the entire contents of their pepper-mill into the soup, and then some more. When i broached the subject of the soup to the staff, i was met with a feeling that no-one had any idea or any interest as to what the procedure would be when a customer voiced any complaint. The tea was the only saving grace today...

How the mighty have fallen! The cafeteria would have been better staying shut as there were huge long very slow moving queues and waits to be served, only basic offerings and 2 understaffed stations open, poor souls were pinging back and forth like shuttlecocks and they weren’t in their first flush of youth! . Soup was over salted pumpkin ginger and previous offerings of chunky cut bread either white or brown no longer on show and a bit of white baguette is what they give, no brown alternative. No meals on display and generally a dispiriting experience that made me wonder if JL has financial difficulties as they would stoop so low

The place to eat cafe offerings lacks the quality expected from the John Lewis brand. We had popped in for bit brunch, but never again. The breakfast we ordered was poor, mostly felt warned up and lacked any really quality. Sadly the worst part was the poached eggs. The first offering was a tiny wee sad looking poached egg on piece of sourdough bread surrounded in random seeds. We asked for a softer egg, which the polite staff did attempt but sadly the second offering was not much better, 2 eggs both slightly runnier but tasted awful. We were warned the eggs are not prepared fresh onsite and the condition is outside if the staff control, not sure how that works, sadly the result is extremely... Ver carta