Teléfono: +441833650213
Dirección: Romaldkirk, Middleton-in-Teesdale, United Kingdom, DL12 9EB, Middleton-in-teesdale
Ciudad: Middleton-in-teesdale
Platos: 10
Reseñas: 1778
Sitio Web: http://www.rose-and-crown.co.uk/
"We are curently on holiday in Barnard Castle and having had a quiet drink yesterday at the Rose Crown and seeing its beautiful restaurant, we decided to book a meal for my fiancées 30th Birthday. We arrived this evening only to be told that our table was around the corner of the bar and that the restaurant was booked up. My most fundamental issue with what has happened tonight is that when booking a table, at no point did the lady at the bar who took our booking, mention that there was a small seating area around the corner of the bar for dining and that in order to dine in the restaurant and not be shoved in the corner of the bar it had to be specifically requested at the point of booking. If we had been informed of the options appropriately by the staff taking the booking, we would of course have requested a table in the restaurant as planned. To say our experience this evening was disappointing is an understatement. The service was average (even discounting the complete failure of customer service at the point of booking) the food was OK but expensive for what it was and most disappointingly the atmosphere where we were put can politely be described as basic. The entire experience was a complete anticlimax and it really did sully my fiancée 30th Birthday and indeed everyone 's evening. To add insult to injury we also had to ask for a 10% gratuity which was added to the bill without mention to be removed before paying. Service: 1 Hotel highlights: Quiet"
Todos los precios son estimados.