The Swan - Menú

London Rd, RG14 2DH, West Berkshire, United Kingdom

🛍 Pubs, Soup, Steak, Sandwiches

3 💬 593 Reseñas
The Swan

Teléfono: +441635314610

Dirección: London Rd, RG14 2DH, West Berkshire, United Kingdom

Ciudad: West Berkshire

Platos: 5

Reseñas: 593

"Third time my autistic 10 year old son and I turned up only to be confronted by a. bar staff lady member with a bad attitude and telling us with an angry voice that if we haven’t booked we can’t eat which again upset my son and was quite embarrassing as people were staring at us , I have previously attended with my son when the landlord a very friendly guy was more than accommodating and made us very welcome my apologies to you for the negative feedback but your staff need a lesson in people skills, the night last week we were turned away we went to Toby Carvery who were also booked up but realised my son was about to get upset then made a great effort to get us seated thank you kindly, regarding the sesn sizling pub please don’t be put off by my review the food here has always been very good just maybe some staff retraining regarding attitude towards customers"

Menú - 5 opciones

Todos los precios son estimados.

NGTheWhisperer NGTheWhisperer

Delicious food, great venue. Staff is friendly and professional. A favourite pub! Happy returning customer

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Reseñas

Viksjems
Viksjems

Lovely food that tastes really nice and the staff are really nice, courteous and polite. They are dog friendly too


Serena
Serena

This restaurant is very friendly and welcoming, and the food is excellent. I would definitely return with my family.


Sean
Sean

Had a great time thanks to the atmosphere and staff. Will be returning with the lads for another session when we are free!


Caroline
Caroline

The food arrived promptly, beautifully presented, and incredibly tasty. Becky's cheerful and friendly service made us feel warmly welcomed.


Owen
Owen

Good food and beer, staff were welcoming and friendly. Sat in the garden as was a sunny day with my friends. The place was clean and tidy, would recommend


Maureen
Maureen

I went to lunch with two friends and tried the Golden Years menu. We ordered two scampi and chips, and one fish and chips, but had to switch to scampi because there was no small fish available. We also had to change our desserts since there was no crumble. The food was served promptly and hot, and very flavorful. I want to give a big shoutout to Lewis, a very polite, friendly, and cheerful young man who took the time to interact with us older folks. He is definitely a valuable asset to the pub.


christopher
christopher

Several times this month been to sizzler with different attitudes from staff and management. Once with only 2 staff on who were great but the manager was upstairs with son while on duty while the staff was struggling. Last time sat in the garden where a guy had a dog on lead but was off the lead but no signs up to say dogs allowed or to be kept on ahead and a member of staff Connor was rude and raised his voice to the customer and if I was his manager he either needs training on customer or not left in charge.


sharon
sharon

We visited for my friends birthday as I had heard good things. We were greeted by friendly staff and shown to our table. Upon arrival I did notice a smell outside (initially thought it was the country air) but we decided to sit in despite a nice evening as was very whiffy. Good food great service and very quick as we’re puddings and coffee lovely friendly attentive staff who made it very pleasant. When leaving noticed the Smell had got worse and one woman was holding her nose walking to the car. Realized the smell was sewerage and it made us feel really quite sick so that was the only downside to a lovely evening. Hoping they get that sorted as it does taint the experience.


Gaz03
Gaz03

Third time my autistic 10 year old son and I turned up only to be confronted by a. bar staff lady member with a bad attitude and telling us with an angry voice that if we haven’t booked we can’t eat which again upset my son and was quite embarrassing as people were staring at us , I have previously attended with my son when the landlord a very friendly guy was more than accommodating and made us very welcome my apologies to you for the negative feedback but your staff need a lesson in people skills, the night last week we were turned away we went to Toby Carvery who were also booked up but realised my son was about to get upset then made a great effort to get us seated thank you kindly, rega...

Categorías

  • Pubs Descubre un ambiente acogedor con comidas abundantes, cervezas artesanales y comida tradicional de pub. Disfruta de tus platos reconfortantes favoritos como fish and chips, hamburguesas y alitas, acompañados de una refrescante pinta o un cóctel creativo.
  • Soup Sopas cálidas y reconfortantes para nutrir tu alma. Elige entre una variedad de caldos sabrosos e ingredientes sustanciosos, perfectos para un sencillo aperitivo o una comida satisfactoria en un día fresco.
  • Steak Saborea cortes premium de jugosos y tiernos filetes, asados a la perfección por expertos. Cada bocado ofrece una explosión de sabor, acompañado de guarniciones clásicas y deliciosas salsas para mejorar tu experiencia gastronómica.
  • Sandwiches Un delicioso surtido de sándwiches recién hechos, elaborados con ingredientes de primera calidad y servidos en pan artesanal. Perfecto para un almuerzo rápido o una comida satisfactoria, cada bocado está lleno de sabor y bondad.

Comodidades

  • Wifi
  • Seating
  • Nightlife
  • Free Wifi

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"We came here on a Sunday afternoon for a Birthday dinner and was very disappointed. We have come here multiple times over the years and the service and food were always great. This time however was completely different. As soon as we arrived for our reservation we were met (eventually) by someone who I assume was the Manager, he went off to prepare our table and then did something else. We were left waiting in the entrance for nearly 10 minutes before someone else took us over. We were sat at the back of the place by ourselves and felt totally ignored the whole time. Probably because we had a baby and pushchair with us, whereas the table next to us that kept ordering wine got all the attention. The Manager was also joking with them about driving home which was not appropriate given how much they had all drank. We all ordered the rib eye steak as medium and all of us ended up with different cuts and variations of cooking. The rib eye was awful and none of us finished as it was fatty and full of gristle. We also asked 3 different people for water for the table and only when I stood up and found someone did we get any. When we were all done we were waiting for the bill which never came so we all got up and walked to the front counter. It should be pointed out that we could easily have walked out as most of the staff were sat around eating their dinner (one girl with her feet literally on the table). Unless this place gets much better service and food quality I would strongly suggest avoiding."