Dirección: Via Catania, 10, Turin, Italy, Altessano Italia
Ciudad: Altessano Italia
Menú Platos: 10
Reseñas: 4374
Sitio Web: https://torteria.berlicabarbis.com/
"Although I am very sorry for what happened, I find myself forced to respond to the response that was given to my previous review (which I have included in the attachment since it is not possible to respond to the response given to me) a response that made me even more sorry . I absolutely did not declare anything false, also because I would have no interest in doing so. Regarding what you replied: 1) the tartlets were not in the quantities I requested: I had requested 9 fruit ones and 9 mini brownies, so that there was one per guest, while I was given 16 fruit ones and 8 brownies. Furthermore, it was I who pointed out the error to the staff, not the other way around, also because initially nothing was told to me about the greater number of tartlets: it is convenient to say in hindsight that they would have been free 2) the candle was requested several times from the guy in the room, and after not bringing it to me with the cake (and I have all the photos to prove it) at the checkout he himself replied that you were without candles. 3) regarding the discount initially offered to my complaint about the wrong cake filling, I was told that only €5 would be deducted from the total; only following my further complaints made at the checkout during payment for the entire mismanagement/organization of the birthday was I offered €10, a discount which I considered in any case miserable for the treatment received 4) I was never rude to any of the waiters, I simply pointed out the things that were wrong at the cash register and not in front of the other customers, even though the mistake was yours, certainly not mine. Furthermore, I simply requested to speak to an owner about the incident, which was denied to me, while I note with great surprise that the response on the internet is very quick. I would have no reason to make false statements as you stated: I have always been a regular customer of yours since you are located a stone 's throw from the university. Perhaps you have more reason to say something false. I would have preferred to simply receive an apologetic response for how things were handled, it would certainly have been more tasteful than your rude and uncalled for response."
Menú completo - 10 opciones
Todos los precios son estimaciones en menú.
Postre
Tarta De Queso De Nueva York
Suave y cremoso pastel de queso estilo Nueva York, en una base de galleta crujiente.
Arabic Dishes
Comida Mexicano-Estadounidense
Entrantes
Monica
Food: 1 Service: 1 Atmosphere: 1
Dirección
Reseñas
Alberto
I tasted a cake, it was a slice but wow! The cafeteria department is also excellent for choice.
massimo
Excellent cuisine, friendly and hospitable service. refined and original environment Food: 5 Service: 5 Atmosphere: 5
Davide
Lovely place, friendly staff and very nice location. Sweet and savory fresh and very good Advised Service: Dine in Meal type: Breakfast Food: 5 Service: 5 Atmosphere: 5 Ver carta
Bianca
Service: Dine in Meal type: Other Price per person: €1–10 Food: 5 Service: 4 Atmosphere: 5 Recommended dishes: Torta Tiramisù, New York Cheesecake Al Cioccolato Bianco E Lamponi
paola
I just love it cakes, design and order do it yourself! Absolutely to try for breakfast when in the area Service: Dine in Meal type: Breakfast Price per person: €1–10 Food: 5 Service: 5 Atmosphere: 5 Parking space: Not sure Parking options: Free street parking
Arianna
I really enjoyed it, there are also some vegan options. Everything was delicious and the service was very fast. Friendly staff who follows the customer. The table booking method via Qrcode was also greatly appreciated. Service: Dine in Meal type: Breakfast Price per person: €1–10 Food: 5 Service: 5 Atmosphere: 5 Ver carta
Emanuela
Let's say we were a little disappointed... as the other reviews partially explain... the service is uncommentable... you can't tell a customer who doesn't know how to use the QR code what it's like to shop online. ..the place is very nice, but the cake we got was a little anonymous, but they were all very nice anyway.. Food: 4 Service: 2 Atmosphere: 5
Daniele
Nice place made up of three rooms where you can catch your breath for a moment. We tasted the persipien cake but it didn't surprise us, let's say, the persipien didn't taste much. To order you absolutely need to frame a quadcode on the table and do everything electronically. Service: Dine in Meal type: Other Price per person: €1–10 Food: 3 Service: 3 Atmosphere: 4
Valeria
Although I am very sorry for what happened, I find myself forced to respond to the response that was given to my previous review (which I have included in the attachment since it is not possible to respond to the response given to me) a response that made me even more sorry . I absolutely did not declare anything false, also because I would have no interest in doing so. Regarding what you replied: 1) the tartlets were not in the quantities I requested: I had requested 9 fruit ones and 9 mini brownies, so that there was one per guest, while I was given 16 fruit ones and 8 brownies. Furthermore, it was I who pointed out the error to the staff, not the other way around, also because initially n... Ver carta
Categorías
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Caffè Disfruta de nuestra rica y aromática selección de café, preparada expertamente para despertar tus sentidos. Desde el clásico espresso hasta los lattes cremosos, descubre la mezcla perfecta para comenzar tu día con una nota llena de sabor.
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Gelato Una deliciosa selección de helados cremosos y artesanales con una variedad de sabores que van desde la clásica vainilla y chocolate hasta opciones únicas como miel de lavanda y mango picante, perfecto para satisfacer tu gusto por lo dulce. Ver carta
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Italiano Saborea los ricos y diversos sabores de Italia con nuestro menú, que ofrece pasta clásica, risottos sabrosos y platos tradicionales de carne y mariscos, todos elaborados con ingredientes auténticos y pasión. ¡Buon appetito!
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Colazione Comienza tu día con nuestras deliciosas opciones de desayuno, que incluyen desde huevos y panqueques clásicos hasta batidos saludables y yogur. ¡Perfecto para una comida abundante o un bocado ligero por la mañana!
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