Teléfono: +393935668136
Dirección: VIA XX SETTEMBRE 1, 15066, GAVI, Italy
Ciudad: GAVI
Platos: 11
Reseñas: 1493
Sitio Web: https://www.facebook.com/Bar-Trattoria-Il-Borgo-668601796873720/
"Tonight me and my husband wanted to have an “aperitivo” before dinner. The city has an event organized for tonight and tomorrow night and so the bars are quite packed. As we arrived at this place,which, by the way just opened recently, and asked the only female server if we can seat as we wanted to have an aperitivo and she pointed a table for two and told us she will send someone to take our order. We waited approximately 10 to 12 minutes and seeing that no one will come over and stud up and went at the bar and told a lady with short blonde hair that we were seated outside waiting to place our order.... Aa soon as I mentioned the word “aperitivo” she immediately told me in a very hurried way that they don’t serve aperitivo after 9pm...it was 9:05pm.. We arrived before and she told that she saw us coming and that we didn’t wait more than 10 minutes and nevertheless, they don’t do it anymore and that we should go somewhere else?!?!? Her attitude was of a person who does not do well under stress and with no customer experience whatsoever. As a new business or any business you don’t treat your clients like this and certainly you don’t refuse a client who’s already seated! As a person with lots of experience in the hospitality and food beverage, I do not recommend places where patrons treat their clients as numbers and make them feel unwelcome. If you don’t provide a certain type of service after a chosen hour, make sure all your staff is informed. Gavi is very well known for its good wine, food and service Not returning to this place."
Todos los precios son estimados.