Teléfono: +441914541600
Dirección: 2 Winchester Street, South Tyneside, United Kingdom, NE33 1NT
Ciudad: South Tyneside
Menú Platos: 7
Reseñas: 2032
"Sadly this establishment has suffered a rapid decline from ok value for money to woefully below par. Visited 39/4/2022, chaotic is the best way to describe. Accepting far too many bookings versus staff available to serve. Long waits to place order and receive courses, if courses arrived at all!. My heart goes out to the waiting staff on duty Insufficient against the number if covers) who did their very best to deal with situation. Throw into the mix some awkward customers. However when obvious things were going seriously awry there was a noticeable absence of management to try and deal wIth the increasing customers complaints. Coffee order and didn’t arrive, invoice was wrong in the amount of almost £80 overcharge. No discount offered for lack of coffee not arriving even though appearing on the bill as chargeable items. Despite the best efforts of waiting staff to keep the ‘ship afloat’ the total lack of management support shows the contempt management holds towards that customer base. A long term favourite has now plummeted to an establishment I will now avoid like I would avoid the plague. Harsh I know but when it comes to spending my hard earned cash they are not worthy of a single penny of it. There are other nearby options available where you can anticipate a far better experience"
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