Teléfono: +441616813782
Dirección: 48 Medlock Road, M35 9WN, Oldham, United Kingdom
Ciudad: Oldham
Menú Platos: 3
Reseñas: 11533
Sitio Web: http://woodhousegardens.co.uk/
"We visited on 8/9/2023. We were pleased to get a table in the garden as it was very sunny. We went to order food and were told that there was a separate menu for diners eating outside. We wanted steak: ‘Sorry no steak for outside diners’. ‘Erm, OK, how about the Caesar salad?’ ‘Sorry, no salad for outside diners’. ‘I’ll have the burger with pulled pork and cheese please.’ ‘If you’re eating outside, the pulled pork and cheese are charged extra.’ I’m not even kidding. We eventually managed order food, although by this point I didn’t want to eat there because of the unexplained, baffling rules and the very young staff who could barely be bothered to talk. Once I’d paid £30.50 for scampi and chips and a burger I naturally asked for cutlery and the sever pointed to a rack containing wooden forks. I asked for steel cutlery and she told me OUTSIDE DINERS HAD TO USE WOODEN CUTLERY. I’m not even kidding. I insisted I wanted steel cutlery but instead of getting me some, she told me to ask the server who brought the food. Rather than argue with that server or wait an age for a knife and fork, I just took some from the nearest table in the dining room. Why aren’t staff allowed to do this? How can staff not have the initiative to just hand you cutlery? The scampi and chips were nice though I had to pay a few quid extra for non frozen chips but the burger was abysmal. It came overcooked and dry in a supermarket bun and with not a scrap of sauce, dressing or garnish. Just a dry burger in a bun with frozen chips. I used to like this place but we’re never going back, we agreed. Whoever is running this place is either trying to run it into the ground or is making so much money as to not care about how anyone feels. To have staff repeating ‘computer says no’ like a corporate mantra throughout your visit is not the guest experience any business owner should be aiming for. I hated my experience here; it was everything wrong with the UK food industry. Young, underpaid staff who couldn’t care less, arrogant business owners imposing mindless, inexplicable rules designed to say NO to people, absolutely no regard for food quality just low standards, frozen produce and a reliance on the British tendency to eat, go home and keep their mouths shut. If we all complained a little more maybe this would happen less. Having said that, it’s not the customers’ job to ensure the very basic elements of a decent dining experience. It’s really not that hard. If you care. These people don’t."
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Todos los precios son estimaciones en menú.
User
Really nice food and dog friendly which is a bonus!
Dirección
Reseñas
User
very nice eating great service would recommend to anyone who goes out with the family.
User
only for 3 desert paid £19. beautiful presentation, great service, friendly staff. only 3/4 full, so much choice for sitting on Saturday night.
User
beautiful place and very attentive staff, we went to the middle week for a special occasion. the meal was fantastic, did not hear any single complaining and bar prices appropriate. was not even yet, but will go again Ver carta
User
We had our daughters 50th birthday party in the marquee. Very well organised and the staff were brilliant, especially Jodie who was excellent. The buffet was excellent and plentiful. Would definitely recommend this place for your next function.
bubsiboo
Recently refurbished to high standard. Unfortunately the chicken supreme wasn’t served with any sauces just plain roast chicken breast. Half a mushroom and half a tomato. Chips. When querying about sauce was told it didn’t come with one but could order one separately at £3.50 each
User
fabulous staff so friendly and attentive, beautiful atmosphere, and delicious eating so well presented. the homemade chips are for yum to die! had a nice evening here, 1. visit, but will definitely be back. a wonderful outdoor area, for the summer evenings. look at the presentation on this sticky toffee pudding! and it tasted even better! Ver carta
J4768RVmelissab
Okay food, very poor service. Lots of staff around but no organisation. Lots of delays to order food etc. it was a birthday and we brought a cake with us, they brought the cake out, we then had to ask for plates and cutlery twice waiting over 20 mins. We were then told whilst still eating that we needed to vacate to table as the next party had arrived. Previously regular visitors, Wouldn’t bother to return again after this.
T1924TNjohnb
My party of three had a reservation at 5:15 on a Sunday. The restaurant was not very busy and there were plenty of staff members available. It took us 15 minutes to get someone's attention to place our order. My son also ordered a drink at the same time, but it never arrived so he had to go to the bar to get it himself. After 30 minutes, we had to inquire about our food, but it did not take long for it to be brought out. My sons enjoyed their burgers and chips, and my steak pie with hand-cut chips was also very tasty and hot. Unfortunately, it was hard to get the staff's attention and nobody checked in on us to see if everything was okay with our meals. The delays in service and the indiffer...
ronjnr
We visited on 8/9/2023. We were pleased to get a table in the garden as it was very sunny. We went to order food and were told that there was a separate menu for diners eating outside. We wanted steak: ‘Sorry no steak for outside diners’. ‘Erm, OK, how about the Caesar salad?’ ‘Sorry, no salad for outside diners’. ‘I’ll have the burger with pulled pork and cheese please.’ ‘If you’re eating outside, the pulled pork and cheese are charged extra.’ I’m not even kidding. We eventually managed order food, although by this point I didn’t want to eat there because of the unexplained, baffling rules and the very young staff who could barely be bothered to talk. Once I’d paid £30.50 for scampi and chi... Ver carta
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Pub Disfruta de un ambiente animado con nuestros clásicos favoritos de pub. Desde hamburguesas contundentes y fish 'n' chips hasta pasteles salados y cervezas artesanales, nuestro menú promete una experiencia acogedora ideal para relajarse con amigos.
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British Tradicional y sustancioso, el menú británico ofrece clásicos reconfortantes como el fish and chips, asados jugosos y pasteles salados. Redescubre favoritos familiares, elaborados con cariño con recetas atemporales e ingredientes frescos y locales.
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