Teléfono: +441453520448,+441453521842
Dirección: 31a Long Street, Stroud, United Kingdom
Ciudad: Stroud
Platos: 5
Reseñas: 385
"I'm usually very reluctant to write a negative review, but the service (or lack of) that we received at the Wotton Coffee shop was just awful. We were careful to read the instructions on the sandwich board located outside of the shop and duly followed...all the required Covid processes. The board requested that we found a table and sat down as they were operating table service only. We walked in and there was no-one to take a menu from or offer any guidance. There were no customers in the indoor area, so we walked through and sat down at a table in the outdoor seating area. There was a young man who was bringing food out to some of the other tables and we figured that when he had a moment he would probably bring us a menu. We've both worked in coffee shops before, so we're very aware of being considerate to members of staff and cutting them some slack. So we patiently waited for minutes, by which point many of the other customers had left. We tried to catch his eye a couple of times but he basically ignored us. He then came out to wipe some of the empty tables down there was only us and one other table occupied at this stage) and then we thought that once he'd finished clearing the tables he would probably give us a menu. So we waited and he still ignored us . Eventually, I literally had to walk up to him and ask for a menu. Again, I asked politely and even tried to make conversation with him. He grunted , went inside and reluctantly brought a menu. No apology or acknowledgement, or even social niceties. He walked up to the table and plonked it down in front of us without saying a word. We then had to wait another minutes before he took our order and again I had to request it, otherwise I don't think he would have taken our order at all! If he was busy I could have understood a bit more although there will still have been no excuse for rudeness), but it was just us and one other table. When our food did eventually arrive, he again plonked it down in front of us and added your latte will be here in a minute"in a really brusque tone. The latte arrived, without a word from him at all. I wanted to ask for some sweetener, but I literally felt too intimidated by his attitude to do so. We have never been made to feel so unwelcome in an eatery before. In retrospect, I wish I had left much earlier when we were basically ignored for minutes before getting a menu. We certainly won't be going back there again, especially when there is an excellent cafe called the Edge over the other side of the street where we have always received polite and efficient service and fabulous coffee too."
Menú - 5 opciones
Todos los precios son estimados.
User
Really relaxed feel to the cafe, friendly staff, good prices. Ordered a hazelnut latte, best coffee I’ve ever had
Dirección
Reseñas
User
Food was great fast service and lovey people me and my children will definitely be visiting again and I would definitely recommend it
User
Popped in for a take away sandwich. My choice wasn't on the menu but was accommodated anyway. Even though I was a take away customer I was still asked for all the proper track and trace information, The sandwich was huge and tasty, thank you.
User
We were served at our table, just a coffee. The coffee was ok not the best I've had or not the worst! Track and trace is up and running during these COVID times. It's obviously a popular place as most of the tables were...occupied. It has a garden at the back but it had been raining so we couldn't use it.
User
Asked for large tea gotOne small cup of tea, asked for sugar and it didn’t come. Was only customer but still got it wrong and staff just chattering among themselves all the time not attentive to (their only) customer. Instead of complaining about government subsidy...scheme to get people to eat out, how about some value for money and customer service?
User
Having seen the three poor reviews for the Wotton Coffee Shop recently, I decided to pop in and see what had changed since my last visit. In fact very little, everything went very smoothly and everyone nearby seemed to be satisfied with the service and...the food. On investigation, I found out that the young staff were new and learning their way around sometimes difficult customers, who as we know are always right. I engaged the young staff and found them to be a little shy and awkward feeling their way. Like everything in life, confidence comes with practice. Reviewing results can be cruel and misleading, lacking in balance. There is nothing wrong with the Wotton Coffee Shop that a little t...
User
We visited this coffee shop for lunch today. A waiter was taking our order and we were having a pleasant enough experience in nice surroundings and in the beautiful weather. As he was finishing up the order and reading it back to us he suddenly...made a very personal and insulting remark to my sister. He must have seen our reaction and tried to pass it off with a throwaway remark “we also insult the customers”. He left the table and we sat there stunned at his remark and how casually and carelessly he tried to pass it off. We decided to leave and cancelled the order on our way out. It was an upsetting and very surprising experience to say the least. I would not recommend anyone to visit this...
User
We had an hour or two before we could check in to our hotel at nearby Torton Court. Having parked in the free car park in Wotton-under-Edge, it was lovely weather for a stroll around the small town. Being on the edge of the Cotswolds,...the town's main streets were quite steep and we were soon looking for refreshments somewhere not too crowded (social distancing). As we peered in the window of Wotton Coffee Shop, we could see through to their garden at the back, which suited us perfectly. We ordered at the counter before going through, a black coffee for my wife and an Earl Grey for me. There was a range of what looked like home made cakes and the friendly service tempted me to some rhubarb...
User
Having spent the morning shopping locally we fancied a coffee so headed for Wotton Coffee Shop. As instructed by the chalk board outside we checked in with the NHS app. We loitered inside the entrance for a couple of minutes and after receiving no acknowledgement...we wandered through to the garden and found ourself a table. A member of staff asked whether we were looking to order food and we replied that we were just here for coffee. Having gone back inside, the member of staff returned after a few minutes with the food for the next table. He apologised to them for the delay, citing that although reservations were being taken, people were just wandering in and expecting to be served That wa...
User
I'm usually very reluctant to write a negative review, but the service (or lack of) that we received at the Wotton Coffee shop was just awful. We were careful to read the instructions on the sandwich board located outside of the shop and duly followed...all the required Covid processes. The board requested that we found a table and sat down as they were operating table service only. We walked in and there was no-one to take a menu from or offer any guidance. There were no customers in the indoor area, so we walked through and sat down at a table in the outdoor seating area. There was a young man who was bringing food out to some of the other tables and we figured that when he had a moment he...
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British Tradicional y sustancioso, el menú británico ofrece clásicos reconfortantes como el fish and chips, asados jugosos y pasteles salados. Redescubre favoritos familiares, elaborados con cariño con recetas atemporales e ingredientes frescos y locales.
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Seating
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Takeout
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Takeaway
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Outdoor Seating
