Dumfries Galloway
Smiths

Smiths

Dumfries DG1 1HS, United Kingdom, DG16 5DZ, Dumfries Galloway

Brunch • Buffet • British • Breakfast


"My husband and I got married at the blacksmith shop this week and stayed at this hotel with our wedding guests. We would never recommend this place to anyone looking to get married. We have come away disgusted with the way we was treated on our wedding day by certain staff members. The rudest person of them all was a lady called Alice who worked in the restaurant. She made me cry on my own wedding day with how she kept trying to start arguments from the moment we arrived for our wedding meal. She kept prodding us with sarcastic remarks all the time was constantly watching us to try and make an issue over literally anything. She was absolutely vile with the way she thought she could talk to us. The woman even got a tape measure out on our wedding day for social distancing on tables (long story short: mine and the grooms table was so far away from our guests we had to shout to the tables it was a joke they went past the 2M ruling!!! So we moved our table slightly closer to our guests so we could actually hear them and she then had the cheek to get a tape measure out UNBELIEVABLE. This is not how to treat guests especially on their wedding day!! There is a way to speak to people and it certainly wasn’t this!! We then complained about her to another member of staff and it was a pack mentality in this hotel and she was allowed to talk to people however she wanted. I just wanted to add that other wedding parties in the restaurant was getting away with singing, standing up and mingling, music on their phone speakers but nope... this woman had it in for us all night. I think she took good pleasure out of getting an argument out of myself and my guests. Will never be coming back here. Just so grateful we had lovely friends and family there who made the day lovely for us otherwise this would of been a hell hole."

Queensberry Arms

Queensberry Arms

47 High St, DG12 6AD, Dumfries Galloway, United Kingdom

Full • Steak • Lunch • British


"Came here for a fishing trip with friends decided to try a different pub to have a evening meal,,upon arriving we found our table and after 10 minutes of being seated they had taken our drinks order,,came back 10 mins later for our food order took the order came back 10 mins later to saying they hadn't got what we wanted to eat,,so we complied with them and changed our order to what they had got,,they went away again come back 10 mins later to say they still hadn't got what we had changed the 2nd time 3 times they said they hadnt got what we wanted,by this time we had waited over 1 hour for food and we was very hungry so decided we didn't want the meal after changing our meal numerous times so we left the pub to go and get a pizza up the street, to my surprise the chef and her daughter came running up the road threatening me sayin we hadn't payed for our meal to which we had never gotten the chefs daughter said you can get down there now and pay your meal aggressively!! we was threatened with the police and to never be able to drink in Annan again i had never been treated like this in my life and ended up paying £85 for food i never got,,I feel sorry or the other public houses trying to take business from holiday makers I've been coming here for years fishing bringing loads of men down here who spend alot of money if something isn't done about it the other businesses will be loosing out due to the queen's Bury hotels and there abusive,vile potty mouthed behaviour. BEWARE YOUVE BEEN WARNED."