East Dorset
The Minster Arms

The Minster Arms

23 West Street, Wimborne Minster BH21 1JS, United Kingdom, East Dorset

Kebab • Sushi • Pizza • Seafood


"My friends and I came to stay here the past weekend, and stupidly I glanced at the overall rating and didn 't read any reviews and thought it would be fine. How wrong we were! On first impressions the rooms (we had 3 look lovely, and well appointed. However, then you get into it! I think between the 3 of us we could have made one room that would have been suitable. Problems included: A broken shower, lights out in the rooms, blinds that could not be opened, windows that don 't fit (so the noise is awful , dirty, uncomfortable beds, stained carpets, breakfast items unavailable, hairdryers dangerously broken, no cafetiere despite being given fresh coffee, but worst of all, NO hot water AT ALL . When we flagged this, we were told 'it 's an old building so these things happen '. Looking at the reviews, this is a regular occurrence and completely unacceptable. We were due to stay 2 nights, but after getting little sleep the first night, and going elsewhere for a coffee to contemplate, we decided to request a refund and book in somewhere else. We were told by the girl behind the bar that she didn 't know how to do that but would speak to her manager and no problem, we 'd get a refund for the second night given the state of the stay on the first. We commented that this was clearly a regular thing, as she was so quick to say no problem. I later on had a call from 'the manager ' to get feedback on our stay, who also confirmed that this was understandable and we would receive a refund....but that she would have to pass onto her manager. Finally, a THIRD manager rang to try to tell me that they had a cancellation policy, and I was not entitled to a refund I was not accepting this, and told her we had cut our losses on the first night, but that our stay was unacceptable and we were expecting 50% of the fee we had paid back. She conceded that this was fine, and would get her manager (how many levels?!?! to process. 4 days later, still no refund processed, and radio silence to my 2 emails to follow up, so I have opened a dispute with AMEX and come here to write this review."

Sorrels @sandwichfare

Sorrels @sandwichfare

46 High Street, BH21 1EB, East Dorset, United Kingdom

Sushi • Cafés • Mexican • Asiatic


"Me and my partner (who has already written a review, this is my account) decided to hold our wedding reception at home and after looking at a few catering firms decided to go with sorrels, what an great choice we made. We had canapés and champagne served to us to begin with and what delicious canapés they were, we had black pudding topped with scallop and a pea purée which was outstanding, miniature sausage stuffed with mash potato and topped with caremalised onions again amazing and asparagus wrapped in Parma ham, all deliciously moorish and served faultlessly by Adam our waiter and Sandra and cooked by Steve. We had a little bit of rain so ushered people into the house whilst it pasted and then back out to the garden, again Adam and Sandra served us and kept us all topped up with champagne the whole time without fault. We then went through to the main event into our marquee to be served the 3 course lunch. I have been to many weddings and events and always a little dissapointed by the food and service but what a stunning meal we had. There were 24 of us in total and were served quickly and efficiently by Sandra and Adam the food was hot and tasty and presented beatifully by Steve, really well done guys. Sorrels used our summer house to prep and cook and left that clean and tidy. This was with out a doubt the best food I have had served to me at any function, a huge thank you to Adam, Sandra and Steve for making our day even more special. Sorrels will serve you with a smile and you will not regret using them. Well done guys keep up the excellent work and standards you have. Chris"