" What an experience this place is. After a lovely stroll around Fair Snape Fell, which I highly recommend, we decided to stop for the obligatory post-stroll refreshment. We took the longer route home because we fancied one at The Swan With Two Necks in Pendleton. Having been there on my own with a friend before, I was keen to introduce the place to my husband, son, and mum, and it was well deserved after that walk. As is the custom after a long walk, Little Man started catching flies as soon as we got in the car, so I sent John into the pub to scout out seats before I disturbed him. John texted that he had found a free table, so happy days, in we go. As we sit down, the owner, Steve, approached and asked if we had reserved a table. We hadn 't, we just popped in for a quick drink. He then told us that we need to move then. A little taken aback by the lack of people skills, we got up, and my husband did say that he had thoroughly checked for a reserved sign, to be told that We don 't use reserved signs, just like we don 't electrify the tables, and next time, check with the people in charge. He then told us to follow him to a table where we could sit, and he was still going at it like a dog with a bone all the way there. So, we turned around and said, no thank you, he was rude, and we had no intention of staying, to which he replied, Right, off you go then! What an utterly bizarre experience, it was like stepping through a portal where manners and people skills were no longer prerequisites for being a civil person. There are all these social media posts about 36 years in the business and about Lancashire pub of the year, and it 's beyond comprehension that this same, rude, condescending, arrogant person is one of the same. I 'd never suggest that anyone avoids a local business; it 's not in my nature. However, if you do choose to go there, make sure you have a thick skin and you don 't have any issues with being treated appallingly."
