Richmond Upon Thames

Richmond Upon Thames ofrece parques pintorescos y sitios históricos. Las comidas típicas incluyen pescado

Deli Wala

Deli Wala

76 High Street, Richmond Upon Thames, United Kingdom, TW2 7LD

Curry • Vegan • Indian • Breakfast


"3rd visit to the restaurant. All 3 times has service issues. First visit waited whilst they served the queue of takeaways and was told to sit on any table. Made ourselves comfortable then another person told us to move from that table even though it didn 't have reserved sign on it. Then another person came and sat us on the same table from which we had been moved from. Then they started arguing amongst themselves about the issue of seating us even though they weren 't very busy. Had to wait a long time before our food arrived as they had large paratha order..then they forgot about our coffee. We thought maybe they were having a bad day. 2nd visit almost very similar. We were pointed to the table. We sat down and 10 mnts passed not even menu given to us. We had to Hunt for the menu ourselves..no one came to take order. The girl kept drying glasses and chatting to a young male.. finally after chasing up finally order taken food arrives but they forgot coffee. Again had to chase them. No apology no smile. No acknowledgement. I wouldn 't have gone there 3rd time but my son gave us treat as he know how much I used to love going to thier Heston branch..so 3rd time just as bad. Such a negative atmosphere, staff don 't have clear roles, no one bothers about regular customers, one of the customers made a comment while they were being seated oh you changed your hair style the server didn 't even acknowledged and walked away without saying thank you or having any kind of interaction. Then While hes taking thier order , kept talking to his colleague. Rubbish service..Trip advisor reviews are old 2014. If they are reviwed again probably get 1 star.."

No.1 Duke Street

No.1 Duke Street

1A Duke Street, TW9 1HP, Richmond Upon Thames, United Kingdom

Cafés • Kebab • Seafood • Fast Food


"This is the 2nd time I have visited The Duke and the experience this time was not as good. Unfortunately, the waiting staff seemed very disorganised and were not very attentive when taking the order. The cutlery, serviettes were not brought out all at once but they kept coming backwards and forwards. One of the party had the gnocchi and when the waiter asked if we wanted anything else, ie, sauces, etc, they requested some parmesan cheese. The waiter returned to say that we could have parmesan but there would be an extra charge of £1 ! I have never in all the times I have visited restaurants have been asked to pay extra for parmesan cheese. We then asked to speak to the manager, who came over and said she would have to speak to the chef as she was a temporary manager. I am not sure what that had to do with making a decision on whether or not we had to pay for the parmesan. I pointed out that a member of the party was having the fish chips but had requested at the time of ordering that they did not want the mushy peas or tartare sauce. We would certainly not have expected to receive a reduction in the price ! The temporary manager then said she did not want to argue about it so would bring a portion of parmesan for no extra cost. I was a bit annoyed as there should have not been any argument at all as surely a small grating of parmesan should be free anyway, or the price incorporated in the cost of the meal !"