Scottish Borders
The Allonton Inn

The Allonton Inn

Main Street, TD11 3JZ, Scottish Borders, United Kingdom

Pubs • Dining • British • European


"So, we had booked one of Allentown’s pods for our evening meal some time ago, opting for a pod as we had our hound with us, the establishment having a no dogs policy. Fair enough. When we arrived in the pouring rain, the manager told us in no uncertain terms that due to the rain her staff would not be serving food in the pods and that our dog would have to stay in the car as the dog going inside “would upset the locals”. We said this was not an option. The way this was put across by the manager can only be described as hostile. We were told 5hat if the dog misbehaved we would be told (not asked) to leave. Had we not prepaid a deposit for the seafood platter, we would have turned around there and then. We were put on a perfectly acceptable table, served by a slightly over-compensating and embarrassed waitress and had a very tasty meal. One drink, no starters no dessert and a hasty exit followed as our evening had been spoiled. Absolutely shocking and shabby customer service. Purely because of this, I rate one trip adviser blob. If I could rate zero blobs I would. Dog owners beware and take heed of this tale. It was not our fault it was precipitating down; if there was a problem us having a dog then we should have been called beforehand. There was no respect for us as customers and we will never darken their door again. Finally, the food was great. But the manager left a very sour taste that we cannot shift."

Black Horse

Black Horse

4 Oliver Place, TD9 9BG, Scottish Borders, United Kingdom

Fish • Lunch • Cheese • Breakfast


"When we visited previously around a year ago the food was basic, but very reasonably priced and suited the kids just fine. Today was a total disappointment. You are made to pay upon ordering, which saves time sitting around waiting for the bill after you’ve eaten, but can become problematic when they have run out of a majority of those things you’ve ordered. I ordered a main and drink for me and my two sons so 6 items …my two first choice main courses were unavailable and my youngest son’s first 2 drink choices were sold out. This was 1:00pm on a Sunday and again we’d already paid. My alternative main was £2 cheaper than what I paid for and there was no offer of a refund or complimentary drink etc. When the food did arrive, it was disappointing my eldest son’s burger, for example, was a pathetic, irregular mass of meat that was certainly not worth the £5 price tag the pic actually makes it look better! . The staff were apologetic enough for the availability issues, but the wait for food was far too long for what we ordered the repeated excuse was that they were “so busy”, however, there were probably more staff than customers. All in all, a big disappointment given £30 for 3 lunches and far less value for money than say the Wetherspoon’s across the road. You don’t expect miracles in this price range, but it should have been a far higher standard."