Swale
Mr India

Mr India

2 Minster Road, ME12 3JD, Swale, United Kingdom

Pub • Curry • Asian • Balti


"I am so disappointed with this restaurant. I had been here previously (prior to Covid once before in a group of about 10 of us and thought the restaurant had done a brilliant job. I thought I would introduce my partner to it last night to have a nice curry out. I was VERY wrong. Saga Phase 1.....Table was booked for 8.30pm. We were left waiting to order for quite a while. Our starters came out just before 9.30pm! We then proceeded to wait for the main meals. These eventually came out just before 10pm! In between this, our drinks were empty (where we had been negelcted for so long . Eventually we managed to order another orange juice and lemonade and another Stella. By the time we had been given our main meals (of which my partner 's chips were cold and had been given a dirty plate we were unable to eat the food due to it being so late. The owner did come over and apologised for the huge delay and said it was not acceptable. He stated he would look after us . So swiftly after not being able to eat the food after having waited 1 hour 30 mins for it, we asked for the bill. We were told by the female manger that she had heard ws had been neglected (her words and that she would give us a nice discount. Saga Phase 2.....we received 2 seperate bills, one for alcoholic drinks and the other for food. The food bill totalled around £70 and this was with the nice discount of £7.81 (10% . The drinks bill was around £14 and detailed 3 Stellas and 1 vodka!!! My partner immediately stated that he really hoped they hadn 't put Vodka in my drink due to the fact that I was driving!! The female manager admitted that it may have been a previous table 's bill and stated that it was a straight vodka listed not an orange and vodka. We are not convinced as orange and lemonade were on the food bill and tbe waiter had previously got my drink wrong and brought out wrong drinks so this makes me wonder what else he got wrong!. The female manager did correct the drinks bills to reflect 2 alcoholic drinks of 2 Stellas but when we challenged her about the food bill, her manner changed. We stated that we were not happy with £7.81 off the bill. She stated that she cant go giving out discounts to all thier customers. I teplied that she wouldnt have to if the service was up to standard etc. My partner asked for the owner (the earlier guy who had said he would look after us . He was nowhere to be seen and the female manager said that she had been sent out to deal with us and that he would not be coming over. I also stated that we were not the only table who were unhappy with thier service as I had asked another table slightly earlier if they thought the service was slow. They immediately stated Yes, very! When I said this to the manager, she said that they were regulars, basically didnt believe me and that she would check everything with Mr (and proceeded to say his name, no respect for data protection and that she was disregarding my comment. We were then made to pay the bills, saying that she wasnt going to do anymore for us and shrugged her shoulders. We felt extremely uncomfortable, quickly paid an extortionate bill for the two meals, two starters, a rice, a bread, poppadoms and 4 drinks (of which half of it we couldnt eat due to it being so late at night , and left. We will NEVER be going back and advise anyone thing of giving this restaurant a go, I really wouldn 't bother. The food was ok but not worth thier prices, the service was extremely slow and the customer service was non-existent."

Maharani Sittingbourne

Maharani Sittingbourne

24 West Street, ME10 1AP, Swale, United Kingdom

Asian • Balti • Indian • Vegetarian


"Pre ordered for 6pm collection, arrived at 5.50pm to find it sat in bags already bagged up on a table, not being kept warm! Voiced my disapproval and was given a story about avoiding the rush. Paid the £150 it came to for 6 people, which is not an insignificant amount of money! When I got home, the food was lukewarm at best, and really rather dry! One main meal of chicken tikka masala missing so phoned the restaurant, was told to go back and collect it. I said I’ve just spent £150 on your food, surely you can send one out to me asap, they begrudgingly agreed, when I asked how long, they said 30MINS!! I told them that’s ridiculous and I’ll come back and collect it but I’m not happy! When I arrived back at the restaurant, meanwhile the rest of my guests are either eating without two of us or everyone’s food is getting colder, the replacement wasn’t even ready and I spent more time waiting. I was told to take I seat and wait, to which I strongly objected and said I wanted my food. The curry was given to me with pilau rice and two lagers as a gesture, no apology etc When I got back home and got into the food it was probably the worst curry we have ever had! Two Bangladeshi naan’s didn’t have a scrap of chilli between them, a tikka rice had next to no tikka in it, a vegetable curry had one lump of potato in sauce and that was the veg curry, the tikka masala that I returned for wasn’t even correct, it was just plain chicken in a red sauce, the onion bhajis were dry and over cooked and a mixed starter literally looked like something my dog would bring up! I wouldn’t use this restaurant again if it was free and I have since found out that when dining in, a free drink is sometimes offered in return for a good review. Think twice before using!"

The Queens Head

The Queens Head

United Kingdom, ME13 9BH, Swale

Wine • Cakes • Coffee • British


"Long but fair comments. Hoping we visited on a poor day as we had so much hope with the positive reviews… It is always challenging to find somewhere to eat between Christmas and New Year, but The Queen’s Head was open so decided to visit for the first time in a few years for a family (birthday) lunch. Drinks standard Shepherd Neame selection, but both Bear Island and Christmas Ale tasted of pipe cleaning fluid. Couldn’t finish a half pint of either. Food it is always a worry when there are so many options on the menu. Standard menu, burger menu, specials menu, and “the chef is also doing…”. Must have been 25 options minimum. The burgers that were ordered were bland and tasteless, having run out of “pulled pork (after 25min wait), brioche buns, tomato relish, etc”. Chips/wedges were cold. Salad leaves turning and inedible. Pheasant promised much, but appeared in a large soup/pasta bowl, absolutely dredged in a sickly gravy. Picking through to discover edible meat was a task in itself. Roast potatoes became soggy in the gravy disaster. VERY limited vegetarian options. Vegetarian burger was different to as advertised on the menu and was dry. Service long wait times for food and for the bill. Bill came incorrect, and when advised, took an age to get rectified. ALSO NOTE: Shepherd Neame gold card is NOT accepted here. Appreciate it can be a challenging time of year, but we pick places to eat based on reviews, so thought it would only be fair to share our experience. Other reviews of The Queen’s Head seem positive…."