Teléfono: +441913720564
Dirección: 1 Wellington Street, DH6 1AZ, County Durham, United Kingdom
Ciudad: County Durham
Menú Platos: 10
Reseñas: 2463
Sitio Web: http://www.citronvert.co.uk/
"We had been looking forward to this birthday treat for a while and we were happy to be seated in a lovely restaurant with a nice atmosphere, friendly attentive young staff and good music. We enjoyed amazing mussels to start. I chose steak in peppercorn sauce to follow because I’d read an amazing review. It was served with gorgeous triple cooked chips and fresh seasonal veg. The steak was cooked as requested and the sauce was lovely, but in spite of this, I struggled to cut through the steak due to gristle around the outer edge and tough connective tissue in the centre. In spite of this, I had no intention of making a complaint, especially as it was my friend’s birthday treat. I enjoyed the rest of the meal but left most of the steak. When the young waitress came to collect my plate, she asked if I’d enjoyed my meal. I said,” Well, it wasn’t great”. I explained why, she apologised and said she would tell the chef. The chef came to my table within minutes, flanked by another member of staff and said they had cut through my steak in the kitchen and it ‘cut like butter’. I was shocked because this implied that my complaint was unjustified. She went on to say that the restaurant had never had any complaints before about the steak, which further fuelled my embarrassment. She offered to adjust the bill, but this was all done in front of other guests. I have never been made to feel so uncomfortable in a restaurant simply because I answered a question about my meal."
Todos los precios son estimaciones en menú.