Teléfono: +33467679000,+33890210149
Dirección: 26 allee Jules Milhau | 26 Allee Jules Milhau, 34000, Montpellier, France
Ciudad: Montpellier
Menú Platos: 8
Reseñas: 10611
Sitio Web: http://www.bistro-regent.fr/
"My parents, husband, 1 year old daughter and I arrived just after opening when we knew the restaurant would be very quiet, there were only 3 other people at the time. We were shown by a waiter to a table outside in the sun and I asked for a high chair, it didn't come so my husband went to get one. We were then approached by another member of staff seemingly management(!) telling us very abruptly and rudely in French that it wasn't possible for us to sit there and we needed to move. He didn't apologise or show us to another table so we moved far out of the way (again the restaurant was empty!) The table was for 6 so we moved a chair to put the high chair into a place so my daughter wasn't in the way. We were then told rudely it was not possible to sit there either as it was for 6 not 5 (once again it was very early and the restaurant was empty!). Had we been spoken to politely, had there been any apology, had we even had a proper greeting we may have stayed. Instead we told the waiter we would leave as it was ridiculous that they would move us when the restaurant was empty, at which point he could have apologised but instead walked back inside. We decided that they could keep there table and we would find somewhere else...which we did and we were so happy to find L'Assiette au Boeuf just off the square, where the staff we MORE than happy to accommodate us and couldn't do any more to help. Overall terrible customer service and we were not surprised to see that the restaurant was still pretty empty (including the table for 6) as we walked back after our steaks at L'Assiette au boeuf. Shame for you!!"
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