Teléfono: +441753831100
Dirección: Royal Station Parade31-32 Thames St, Windsor, United Kingdom
Ciudad: Windsor
Platos: 35
Reseñas: 25
Sitio Web: http://www.caferouge.com/locations/windsor
"This was a family outing with my 2 daughters 4 grandchildren, table booked for 12.30 pm with tickets booked for Windsor Castle time was important to us. We had 2 offers with us 40% off mains or free kids meal with every adult meal, it depended whether my eldest grandson had a childs meal or a main as to which one was used. We decided on the free childs meal with every main as he had a childs meal. All went well until we were waiting to order desserts, I had to get up and ask to order desserts, after two reminders the desserts finally turned up after about 35 mins, although we were missing one Eton Mess and one childs ice cream. My Eton Mess, the first 1 to arrive, was quite 'runny soft ' I could have complained but I was beginning to loose the plot. 2 of my grandsons didn 't have the childs drink, 1 had tap water, free and 1 had cola,chargable.The fun really started when I asked for the bill, as well as being charged for 4 childs meals we had 4 extra charges, 2 childs starters £2.50 each and 2 childs ice creams £1.50 each, an extra £8.00 when I queried it I was told 'but you have 3 x £6.95 deducted, this was the offer!!!! and the 4 childs meals were included in the bill. After some heated conversation the bill was returned to me but still £4.00 too much, 1 child starter £2.50 1 child ice cream £1.50. Your member of staff Bertrand was quite adamant it was correct, at this stage I asked for a calculator and we added up the bill manually and guess who was right, ME!!!!!! So I paid and we left. With the wait for desserts and the confrontation over bill we finally left at 2.45 pm in my opinion probably an hour wasted which we could have spent in the castle which was the main reason for our trip that day. What I find really annoying is that with many overseas visitors how many others are being 'RIPPED OFF '? We eat regularly in your Reading Henley restaurants and will continue to do so BUT WILL DEFINITELY NOT BE RETURNING TO WINDSOR. Pizza Express next time."
Menú - 35 opciones
Todos los precios son estimados.
Karina
the service was very fast. the snails were not very good as they were mixed with mushrooms.
Dirección
Reseñas
Patrick
Excellent service and excellent food! Loved the atmosphere and would definitely eat again here.
DebraM
The service was excellent and the food was fantastic! I really enjoyed the atmosphere and would definitely dine here again.
SophieD
The service at the restaurant was very fast. However, the Snails dish was not very good because it was mixed with mushrooms.
Jayne
the service was not very good. we waited order drinks like 15 min. various foods came what we actually ordered. we need to ask about changes from the bill. not very beautiful experience.
Opentable
The service at this restaurant was subpar. We had to wait 15 minutes for our drinks to be served, and the food we received was not what we had ordered. Additionally, we had to inquire about the change on our bill. Overall, it was not a pleasant experience.
Nicolai
Food was okay. The service was very diappointing we had to request several times for drinks to be told by server I do not do drinks I will send someone over. This then took another 15 mins and only because we had raise our voice for attention not good considering we spent £145.00 compared to Ruislip when we go too at three times a month it is very poor.
Lola
Booked Windsor Café Rouge for 5 people to celebrate my Birthday. Had a voucher for a free bottle of fizzy wine when spending £30. 2 of us really love moules this restaurant is the only 'chain ' which serves them. Cannot express how disappointed we were to be told that moules were not available that night. We went somewhere else. This has happened before at a different Café Rouge, so I guess I should have rung before we arrived.
یونس
This was a family trip with my 2 daughters 4 grandchildren, table for 12.30 with tickets for Windsor Castle time booked was important to us. We had 2 offers with us 40% outside the main or free children meal with every adult meal, it was dependent on whether my oldest grandchild had a child meal or a main as you used. We chose the free children meal with each main as he had a children meal. Everything went well until we waited to order desserts, I had to stand up and ask to order desserts, after two memories the desserts finally appeared after about 35 minutes, although we lacked an Eton measurement and a child ice cream. My Eton Mess, the first to arrive, was pretty 'runny soft' I could hav...
Opentable
This was a family outing with my 2 daughters 4 grandchildren, table booked for 12.30 pm with tickets booked for Windsor Castle time was important to us. We had 2 offers with us 40% off mains or free kids meal with every adult meal, it depended whether my eldest grandson had a childs meal or a main as to which one was used. We decided on the free childs meal with every main as he had a childs meal. All went well until we were waiting to order desserts, I had to get up and ask to order desserts, after two reminders the desserts finally turned up after about 35 mins, although we were missing one Eton Mess and one childs ice cream. My Eton Mess, the first 1 to arrive, was quite 'runny soft ' I c...
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