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I inquired if my small dog could come inside, and the friendly server replied, "Of course." I enjoyed a coffee while my dog happily nibbled on a biscuit. It was so nice to be greeted warmly.

My friend and I decided to grab a coffee, so we went to Caffe Nero. We were greeted with a very warm welcome that made us both smile from ear to ear (the high-quality coffee was an extra bonus). I would definitely recommend it, 11/10!

The barista started by telling me that she was short staffed and that I wouldn’t be getting a pot of tea. I explained how horrible tea tastes in a paper cup and had to practically argue with her to get the pot of tea I was paying for. She moaned at everyone who came in that she had no time to wash up. Very unpleasant service. Wasted our visit

Buster and I were treated like royalty during our recent trip into Caffe Nero for a Frappe and dog biscuit! Staff made a big fuss of him, and I was delighted to note that anyone who stroked him then washed their hands vigorously in the basin behind the counter. Staff, and customers, were so welcoming. Lovely Frappe and lots of smiles! Recommend!

During our visit to Oxford, we decided to stop at this restaurant for a coffee and an egg and bacon muffin. While the coffee was satisfactory, the muffins were bland and lacked flavor. The condition of the toilets was appalling, with urine all over the floor and no soap available. Although a staff member did try to address the issue after hearing my complaint, I believe that the toilets should be regularly checked and maintained. Overall, I would not revisit this restaurant as there are better coffee shops in the area.

I love Nero and seek Nero out for the coffee no matter what city I am in. This Nero is tucked away on the The High Street, quite small and steep steps going down into the basement. We sat in the basement on lovely soft leather chairs but the whole room is 'cool ' and lacking personality. It is like they have just found this empty room, stuck a lick of paint on the wall, up goes a few pictures, put some pasting tables in with school like chairs and tah-dah! An average Nero? No!!!!!!!! But yes.............. Coffee always good but downstairs could be SO MUCH BETTER!

I had not visited one of these cafes for ages, so I thought I'd check the High Street establishment out. As is my norm, I ordered the cappuccino and hoped that it would be good following a disappointing drink at another chain recently. I was pleasantly surprised to find both a great cup of coffee and very friendly, courteous staff. You would not find a better, stronger brew than I had here a good start to the day. Added to that was the extremely dark chocolate muffin. It makes a nice change to find such a decent cappuccino even better to have friendly staff who know how to make coffee the correct way. Well done!

I work on the Queen street in Oxford and always on my way into work I grab a coffee from Cafe Nero Oxford High Street. On a couple of occasions I have been served by the amazing Barista Leslie. I always go for the speciality caramel latte and she always does an amazing job it tastes great and you can’t definitely tell the difference in the taste when she makes it. She also has a warm and friendly manner with customers and customer service and ensures COVID rules are adhered to by all customers which is great. Thank you once again you make my coffees and trips to cafe nero great. I hope you read this and remember me! I’m that girl that told you your an Amazing Barista earlier on this week! Se...

a couple days ago, the barista (a man in his late thirties/early forties) asked each of us in the queue our coffee orders quite abruptly. I told him what I wanted and he carried on making coffees and then take the payments when the coffee was ready to serve. It was really getting late and apologiaing, I asked him if he was actually making my coffee. He said obviously not, I will make it soon in quite an impolite way. I apologised again and told him that I had to leave and if he could cancel my order which of course hadn't even been paid for yet. I didn't get an answer, he looked at me like he couldn't care less, shrugged his shoulder and turned the other way like I was not worth his time any...