Teléfono: +441323351898
Dirección: 12 High Street, BN27 1BJ, Wealden, United Kingdom
Ciudad: Wealden
Menú Platos: 12
Reseñas: 2134
Sitio Web: http://www.B12winebar.co.uk
"We visited B12 for our grandsons birthday as he lives in Hailsham. The place was extremely busy and it looked like the staff were on the go constantly. We ordered our starters a mains and started having a chat between us. A full half hour later, we were told they didn't have one of the starters. Which was fine but to decide a full half an hour later it was not on the menu that night was a tad much. Surely, as soon as the order hit the kitchen, staff should have been informed and a replacement sought. Anyway, an hour later, we were starting to feel hungry and I think staff noticed and were sent over to get another drinks order from us. Another full 1/2 an hour later, the food started to appear. The starters were lovely and enjoyed by all. The mains appeared a short while later but right away I noticed the burger I had ordered, looked like it could have been used to shoe a donkey. To hammer the nails in. It was so hard, it crunched when I bit into it. No way was I eating that. So it was sent back. I was asked if I would like something else but as it had already been an hour and a shelf since we ordered, I decided not to bother. By this time, everyone at the table was so hungry they just tucked in and got on with it. It was only after the mains were nearly finished that we discovered that two or three people's side orders were completely missing. The staff only asked if everything was OK during the used plate collection. When it was far too late to do anything about any issues we may have had. They were informed of the issues and apologised for all the mistakes. No offer of compensation was received. We were extremely disappointed with the food and the service. Needless to say, we have decided not to go back to B12."
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