Teléfono: +441302710066
Dirección: United Kingdom, DN10 6LS, Doncaster
Ciudad: Doncaster
Platos: 22
Reseñas: 2617
Sitio Web: http://www.emiliosofbawtry.com
"Visited with a mix of family and friends recently for a special occasion, were served fairly quick and food didn 't take long to appear. Food was amazing and all thoroughly enjoyed. However, service definitely could do with improving. Spoons were brought out after ordering for those having pasta dishes and knives taken away one of our party had lasagna and said she would prefer to keep her knife. She was asked again for her to hand her knife over and had to repeat herself a couple of times to say she would like to keep it. Similar situation occurred when bringing parmesan to the table not everyone was asked if they would like it, three of us asked if we could have some on our pasta dishes. We were met with 'are you sure? I wouldn 't recommend it. It can be quite sour with that dish ' when we said that was fine, we want the parmesan, the same sentence was repeated. We all felt this was very odd, if we have asked for this we would like it, we shouldn 't have to be questioned multiple times. We had a jug of water on our table, which, as one of our party noticed, had a large chip in/chunk of glass missing. She pointed this out to one of the young waitresses when asking for some more water, to be told they would bring a new jug. They didn 't, the same jug was brought back. We had a child in our group what if the chunk of glass had been in the water and had been swallowed by him!? A few candles were also lit on our table halfway through the meal very odd as most restaurants don 't allow these due to health and safety reasons, proved right by our dessert menu catching on fire when placed on the table. When about finished, a young waitress was clearing unused cutlery and glasses off the table, when she swiped a half glass of wine. We noticed and had to tell her it was still being drunk she didn 't even check. Throughout service the waitresses were constantly leaning over each of us and our food whilst we were eating not great. Coming to pay the bill, we had each worked out exactly what we needed to pay for and headed downstairs to pay, only to be met with a blunt 'we only take a maximum of 3 cards for groups over 6 people '. Don 't see what the problem was when we knew what we needed to pay for we weren 't asking them to do mental maths and split the bill between 7 of us. This was not mentioned when booking, or on arrival. Just felt the whole service was very poor it was majority of our partys first visit to emilios and many of us have said we won 't be returning. It 's a shame as the food was beautiful."
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