Teléfono: +441255831083
Dirección: Clacton Road, Tendring, United Kingdom
Ciudad: Tendring
Platos: 3
Reseñas: 135
Sitio Web: http://hilltopgardencentreessex.co.uk/
"We live locally to this establishment, and have visited on many occasions, over the years. However, in recent months, we have noticed that the cakes are far too sweet in texture, if you ask for something to be cooked “well done”, the opposite is given to you, and the overall food selection on offer, is limited. My main complaint, isn’t regarding the standard of food, though; but the rude staff working here. On two separate occasions (the worst incident being only a few days ago), when we arrived at the cafe, we were told that only certain tables, in one section of the cafe, were available for us to sit at. The reason for this, so I have been told by the staff members, is because they don’t want to stay on after hours, to clean additional sections. I do understand this predicament, but, at the time of them saying this, they have been letting other customers sit in the areas that are supposedly ‘closed off’. Letting us sit in the ‘closed off’ sections of the cafe, wouldn’t make any difference to them, with this being the case. Although the cafe clearly states that they are open until 4pm, if you arrive any later than 3pm, you are made to feel like an inconvenience. On several different occasions, we have been told that we are allowed to stay, but must finish within a 30 minute window. It’s like you are on a timer. If you arrive after 3pm, you are only allowed to purchase cakes or drinks. This would typically be fine, but the cafe usually only has two different cakes to choose from. A few years ago, they had a much better selection of cakes on offer. In addition to the staff being offhand and rude, they will mop up the floors around you, whilst you are still eating. You feel rushed, and the experience is awkward. On a recent visit, the waitress made it plainly obvious that we had outstayed our welcome. She started clearing our table, before checking we had finished, and then proceeded to walk around the small section we were sat in, slamming down on the tables, the menu’s, for the following day (including on the table that we were still sat at). In my honest opinion, everything seems like too much trouble for the staff. If you ask for custard with your dessert, instead of cream or ice cream, you are charged an additional amount. If you ask the staff for cutlery, you are told to go and get it yourself. It seems to me, that the staff want to do as little as possible to accommodate their customers. I don’t see us returning to this cafe again! I am hugely disappointed!"
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Todos los precios son estimados.
lizaT1506ZK
Friendly polite and helpful staff.Great choice of food and drink.quick serve with our breakfasts.Would definitely recommend
Dirección
Reseñas
penelope
Need to book for roast lunch.I had gammon my husband had turkey.Large portions so no room for the crumble or the apple pie.
565masonc
Disgusting breakfast asked for well done bacon and still got it half raw also walked in there and thought I was at a funeral
Emma
Been here lots of time, they have a new grassy seating area out back which is great, food has always been nice and they serve wine too.
jandc95
I had a delicious mango juice, a warm cheese scone, and a coffee in a beautiful setting. The garden center also had a wide variety of gift ideas, plants, and flowers. Overall, it was a fantastic experience.
danny722
Come here every Sunday with the family for breakfast. Always good food. Come for lunch fairly regularly too. Ham cheese ploughman's is a particular favourite. The cakes are all home made too. Victoria sponge is the best around!
David
I fell in love with this lovely little cafe and garden centre when I first visited a few months ago. Food is delicious. Views so rural and charming. I've been to many garden centres around the UK but this one is one of the most charming.
ldbus
I ordered a jacket potato and it had that horrible 'kept warm ' or warmed up taste. The topping was ok. My husband had soup , which he liked. I also found it a bit expensive compared to our usual, similar lunches. Also, cutlery should be brought to table and not left out for all and sundry to touch.
Koala1955
Went there with some girls from work, waited 25 mins in the queue as only one lady serving as well as doing the drinks. Finally ordered and paid for our food. Drinks were served the same time as ordering. Quite a few tables waiting for their food. We sat and waited one hour and 10 mins and the food we ordered (mainly light lunches, sandwiches) did not arrive. In the end we asked for our money back which we got but no apology . This place needs quicker service when ordering another person serving drinks and much much quicker people in the kitchen.I will not be going there again and neither will my friends.
Pinkflamingo2199
We live locally to this establishment, and have visited on many occasions, over the years. However, in recent months, we have noticed that the cakes are far too sweet in texture, if you ask for something to be cooked “well done”, the opposite is given to you, and the overall food selection on offer, is limited. My main complaint, isn’t regarding the standard of food, though; but the rude staff working here. On two separate occasions (the worst incident being only a few days ago), when we arrived at the cafe, we were told that only certain tables, in one section of the cafe, were available for us to sit at. The reason for this, so I have been told by the staff members, is because they don’t w...
Categorías
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Cafe Disfruta de nuestra vibrante selección de cafés, que ofrece una variedad de cafés recién preparados, tés artesanales y deliciosos pasteles, junto con un ambiente acogedor para una experiencia gastronómica encantadora.
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Soup Sopas cálidas y reconfortantes para nutrir tu alma. Elige entre una variedad de caldos sabrosos e ingredientes sustanciosos, perfectos para un sencillo aperitivo o una comida satisfactoria en un día fresco.
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Coffee Disfruta de nuestra rica y aromática selección de café, preparada expertamente para despertar tus sentidos. Desde el clásico espresso hasta los lattes cremosos, descubre la mezcla perfecta para comenzar tu día con una nota llena de sabor.
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Breakfast Comienza tu día con nuestras deliciosas opciones de desayuno, que incluyen desde huevos y panqueques clásicos hasta batidos saludables y yogur. ¡Perfecto para una comida abundante o un bocado ligero por la mañana!
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Seating
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Reservations
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Parking Available
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Vegetarian Friendly
