Hickorys Smokehouse Grill

96-98 Frances Street, Ards, United Kingdom

🛍 Steak, Turkish, American, Barbecue

4.3 💬 3016 Reseñas
Hickorys Smokehouse Grill

Teléfono: +442891814711

Dirección: 96-98 Frances Street, Ards, United Kingdom

Ciudad: Ards

Platos: 7

Reseñas: 3016

Sitio Web: http://www.hickoryssmokehouse.com/

"Restaurant was busy.Table booked for 5pm shown to table very promptly-good start. Went downhill after that. Cutlery etc arrived, 10 mins later had to ask for menus,then a further 20 mins for order to be taken. 1 hour later no food had arrived and I...spoke to the manager. He explained that they had issues with the kitchen staff,he was apologised and later we received complimentary drinks with the promise of food within 5 mins. I also felt the waiting staff were under pressure also.Food duly arrived and by this stage was very welcome. Food itself was good and well presented."

Menú - 7 opciones

Todos los precios son estimados.

User User

great waitress rebekah! great eating and drinks recommend this family restaurant loves it!

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Reseñas

User
User

really good firma and perfect for my 18th birthday rebekah the waitress was amazing would recommend


User
User

was in an evening meal with my friends and it was nice, the staff are lovely aswell, would recommend


User
User

Definitely the best food in Northern Ireland. Freshly prepared great and friendly staff my favourite eating establishment 5 stars doesn’t go far enough. Excellent all round


User
User

Warm and welcoming. Food was delicious with lots of great choice. Staff were attentive and professional. Very glad we chose Hickory's for our family get together' and we wouldn't hesitate to return another time.


User
User

we had a nice experience in hickorys. we were greeted with cordial greetings and our waitress rebekah was amazing, a very sweet and happy waitress. eating was great and cocktails were for dying! definitely be back


User
User

Second Visit,First was Valentine's night we enjoyed our meal so much that's we decided to go back last night to try the Steaks ... now all my Fans on Facebook know we enjoy a good steak, and we were not disappointed, I can honestly say...it was the best steak I have ever had and we will be returning again very soon.


User
User

Hi pre ordered Sunday roasts x2 today as we have done on many occasions. To say I was very disappointed with today's meals is an understatement. The portion of roast beef was ridiculous for £14.95 one and a half small pieces in both very little...veg mash portion fine and 2 tiny roast potatoes. We always looked forward to a hickorys but definately won't be using you again.


User
User

Using untrained new staff and tried to use that an excuse when the wrong meal was brought out. Replacement meal was cold and not probably cooked. Staff we spoke too were rude and basically said what more do you want us to do Get it...right might be a good start. First time in for a long time, never be back.....Watched the young girl get other clients meal wrong as well. Manage tried to say its because they get so many people through the restaurent. Ther was six people there at the time. How difficult can it be.


User
User

Restaurant was busy.Table booked for 5pm shown to table very promptly-good start. Went downhill after that. Cutlery etc arrived, 10 mins later had to ask for menus,then a further 20 mins for order to be taken. 1 hour later no food had arrived and I...spoke to the manager. He explained that they had issues with the kitchen staff,he was apologised and later we received complimentary drinks with the promise of food within 5 mins. I also felt the waiting staff were under pressure also.Food duly arrived and by this stage was very welcome. Food itself was good and well presented.

Categorías

  • Steak Saborea cortes premium de jugosos y tiernos filetes, asados a la perfección por expertos. Cada bocado ofrece una explosión de sabor, acompañado de guarniciones clásicas y deliciosas salsas para mejorar tu experiencia gastronómica.
  • Turkish Deléitese con los ricos sabores de Turquía con platos que presentan carnes suculentas, verduras frescas y especias aromáticas. Saboree clásicos como kebabs, mezes y baklava, llevando el vibrante sabor de la cocina turca a su mesa.
  • American Disfruta de los sabores clásicos americanos con nuestro menú diverso, que incluye hamburguesas jugosas, pollo frito crujiente, costillas de BBQ abundantes y ensaladas frescas. Deléitate con el confort atemporal en cada bocado, creado para satisfacer todos los gustos.
  • Barbecue Saborea los sabores ahumados y jugosos de nuestras delicias a la barbacoa. Desde costillas tiernas hasta cerdo desmenuzado suculento, cada plato está asado a la perfección con nuestras salsas características, ofreciendo un verdadero sabor del paraíso de la barbacoa.

Comodidades

  • Takeout
  • Vegan Options
  • Wine And Beer
  • Private Dining

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Grace Neill's

Grace Neill's

33 High Street, BT21 0AH, Ards, United Kingdom

Steak • Seafood • Healthy • Chocolate


"We have eaten in Grace Neill many times the food has always been very good and we enjoy the live music. Tonight we booked a table for 4 in the restaurant for dinner and enjoyed lovely starters and main courses. The problem arose when we realised that the table was flooded with water, my husband’s trousers were soaking and my dress could have been rung out. We drew this to the attention of the waitress who went and got the manageress. We suggested that the ice bucket was leaking. The manageress said this was unlikely, held it up in the air and then admitted that it was in deed leaking. She offered me some ‘blue towels’ to dry my dress off and when I declined she offered to take me ‘into the disabled toilet’, which I found rather bizarre and also declined. When the bill came £191) no gesture had been made to compensate for soaking our attire. I took the bill to the girls at the till and asked them to have another look at it, in light of our soaking clothes. The manageress returned to the table, with a new bill, having deducted an amount by way of compensation, for which we were grateful, but then she proceeded to comment that I had been rude to staff. Ironically, we found this comment rather rude in itself and also totally unnecessary. Having admitted that our dining experience was not perhaps 100%, it was rather counter productive to then claim we had been rude. It also further exacerbated our dissatisfaction. A disappointing end to what should have been another lovely meal in our local pub. Perhaps some management training in customer service would be useful."