Harbour And Company

Grace Neill's

➤ 33 High Street, BT21 0AH, Ards, United Kingdom

Carta • Kebab • Cafés • Mexican • Seafood

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"We have eaten in Grace Neill many times the food has always been very good and we enjoy the live music. Tonight we booked a table for 4 in the restaurant for dinner and enjoyed lovely starters and main courses. The problem arose when we realised that the table was flooded with water, my husband’s trousers were soaking and my dress could have been rung out. We drew this to the attention of the waitress who went and got the manageress. We suggested that the ice bucket was leaking. The manageress said this was unlikely, held it up in the air and then admitted that it was in deed leaking. She offered me some ‘blue towels’ to dry my dress off and when I declined she offered to take me ‘into the disabled toilet’, which I found rather bizarre and also declined. When the bill came £191) no gesture had been made to compensate for soaking our attire. I took the bill to the girls at the till and asked them to have another look at it, in light of our soaking clothes. The manageress returned to the table, with a new bill, having deducted an amount by way of compensation, for which we were grateful, but then she proceeded to comment that I had been rude to staff. Ironically, we found this comment rather rude in itself and also totally unnecessary. Having admitted that our dining experience was not perhaps 100%, it was rather counter productive to then claim we had been rude. It also further exacerbated our dissatisfaction. A disappointing end to what should have been another lovely meal in our local pub. Perhaps some management training in customer service would be useful."

The Lighthouse And Grill

➤ 27 The Parade, BT21 0HE, Ards, United Kingdom

Carta • Sushi • Cafés • Seafood • Mexican

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"Good for an early tea, not for a weekend night out, more of a diner feel. quick stop for a casual bite. A friend and I took our elderly parents for a Christmas evening. Compliments to their chef food was good. Staff nice. Just a shame on a Saturday night in December it closes promptly at 10pm music is turned off and they mop the floors around you. We took the hint and moved out to front the porch to wait on our lift which was on the way, we were then ushered onto the street by the owner, on what was a bitterly cold and windy night, fortunately not pouring. We left disappointed. I wouldn't return and it was a sad end to a lovely night it's a shame that we had already left the 20% tip. To summarise it's more suited to the large footy team crowd that popped in for a quick pre bite and shots before hitting the town not for a night out at a restaurant if you want to catch up."

The Moat Inn Donaghadee

➤ 102 Moat Street, BT21 0ED, Ards, United Kingdom

Carta • Kebab • Cafés • Sushi • Asiatic

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"Food not bad but let down by the guy who served us: more interested in his hair than serving customers. I heard it was being sold and hope they don't keep this guy on, have met the rest of the staff coming in for a pint and they were all great. Pints are good too, just let down by this one person unfortunately and I won't be back while he is there as very rude."

Pier 36

➤ 36 The Parade, Donaghadee BT21 0HE, BT20 5BE, Bangor, United Kingdom

Carta • Cafés • Steak • Irish • Seafood

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"The chowder is great, although today we only got 1 slice of wheaten instead of the usual two not a big deal but thought it was worth mentioning. Service was a bit slow today and the place wasn't all that busy so not sure what happened there but the staff are very friendly. My main was the haddock, which I wasn't a massive fan off, the batter tasted a bit overdone which could be due to the oil it was cooked in. It was good, but just not for me. The chips I got were also not amazing and felt like they were perhaps sitting under a heat lamp for longer than needed (again could be down to the slow service). Dessert was the chocolate brownie, and this was very good. Service is usually on point, so tonight was obviously just a one off. Overall very good, and will be back."

The Captains Table

➤ 22 Parade, Donaghadee I-BT21 0HE, United Kingdom

Carta • Pizza • Cafés • Kebab • Asiatic

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"Visited on Saturday when the Ulster Scots event was on so it was busy. This is my first time back since its reopening. As before, go forward to the till to order past people waiting for their order) but be wary of the pricing. I thought I read on the board as did my friend) a can of pop was £1.00 but checking my bill afterwards outside, it turns out they are £1.70 each. A 8oz Hawaiian burger £7.95) was described by my friend as tasty but alas no extra chips were included as you would normally expect. I had the sausage supper which had 2 sausages, very tasty £6.40). The amount of chips where enough for one certainly and I did share as my friend was in need lol. If you have a large appetite, you will have to order accordingly, in my opinion. Probably a sign of the times, re portion sizes. No-one asked about ketchup napkins weren't provided/seen; plastic forks are on the counter and salt/vinegar were enquired about before wrapping. N.B. They don't sell ice-cream now!"