Magnolia Brasserie at Sudbury House

The staff member on reception was abrupt and rude. We thought about not staying but couldn't find an alternative so late. Room was nice, bed was comfortable. Same staff member was working on checkout and couldn't be nicer. Must have caught her at a bad time when checking in! Rooms: 4 Service: 2 Location: 4 Hotel highlights: Great value

This hotel and service is absolutely disgusting! Would never stay here again, no hygiene! Had to request on several occasions for my bedding to be changed, toilet was dirty no toilet rolls were in the bathroom. Food was served cold and when asked to change faces were made by staff, just no good service provided! Do NOT waste your money to stay here Rooms: 1 Service: 1 Location: 1

I stayed at this hotel in Farringdon to visit Kelmscott Manor and Coxwell Barn. It was a luxurious hotel with a large garden and interior. The room was really clean and it was nice to have a bathtub. As I am a William Morris fan, I may visit Farringdon one more time and I will stay at this hotel then too. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Quiet, Great value Ver carta

Was here for my son's wedding, to me, everything went smoothly with no problems. The room was comfortable and clean, well presented and odourless. The food was tasty and enjoyable. Breakfast the following morning was awesome and, again, tasty food. Staff, to me, appeared diligent and efficient plus the had the knack of not being in your face but we're there when you needed them. Rooms: 5

Was here for my son's wedding, to me, everything went smoothly with no problems. The room was comfortable and clean, well presented and odourless. The food was tasty and enjoyable. Breakfast the following morning was awesome and, again, tasty food. Staff, to me, appeared diligent and efficient plus the had the knack of not being in your face but we're there when you needed them. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Kid-friendly, Great value

The communication with Sudbury House was extremely poor. We chose a junior suite, which was not cheap, based on the website photos. However, we were disappointed upon arrival. The shower head in the roll top bath did not work, there were no fluffy bath robes provided, and the suite was located above the bar, resulting in noise from people drinking until 2am. The service was slow, despite it not being busy, and there was an extra charge for lattes or cappuccinos. After waiting two weeks for a response to our email, we have not received any further communication. We will not be recommending this place to anyone. Overall, our experience was poor. Ver carta

Well, where shall I start, if you want a luxury stay i definitely recommend not to stay here. The rooms were dirty and throughout my stay , they weren’t cleaned once. The toilet had skid marks from the last people that stayed and when I asked for this to be cleaned, I was told they would send someone , no one came. Sleeping on the beds was like lying on an ironing board, hard and uncomfortable. The heating in my room was not working which caused my baby to get ill , when telling reception they said they would fix it. , again nothing was done. The staff were rude , and weren’t interested in making me feel comfortable at all. We also had a party hosted there , worst experience ever. Was told t...

Well, where shall I start, if you want a luxury stay i definitely recommend not to stay here. The rooms were dirty and throughout my stay , they weren’t cleaned once. The toilet had skid marks from the last people that stayed and when I asked for this to be cleaned, I was told they would send someone , no one came. Sleeping on the beds was like lying on an ironing board, hard and uncomfortable. The heating in my room was not working which caused my baby to get ill , when telling reception they said they would fix it. , again nothing was done. The staff were rude , and weren’t interested in making me feel comfortable at all. We also had a party hosted there , worst experience ever. Was told t...

I and my partner were fortunate enough to spend our Wedding Day at Sudbury House Hotel. The day was perfect, thanks to Natalie the team going above beyond! The scenery is stunning and made some really good photos for our wedding. All of the guests who attended in the day evening complimented the foods provided, especially the roast beef. The deluxe Suite was definately pleasant, spacious worth the money which added a special feel to our day. Thank you Sudbury House team for make our day special. Rooms: The Deluxe suite is stunning, and definately worth the money. It's not just the room you are paying for, but you also get to experience the unique lobby staircase Sudbury House provides just b... Ver carta