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Had my daughters party here and can’t recommend it enough! Davinia the manager was so helpful and brillant! Thank you :

Told collection was 6pm. We collected it at 6. We live 5 mins away. Got it home and they were cold. Looked at the ticket and it said collection time was 5.50. Really didn't enjoy a cold pizza

Our experience was not delightful. Lunchtime and we 3 were only customers. Thus no ambience. Ordered the light option of prawn pizza with salad in the middle. Not a salad at all just basil leaves and some rocket! Poor value for money.

Grand Pollo milanese was so disappointing. Breaded chicken plopped onto rocket lettuce with sundried Tom's, and pesto sauce. Not value for money. Poor presentation. Very plain, and chicken was greasy and tasteless. Lasagna is pre cooked and reheated to order. Pricey and not inspiring. Gone down hill

T’was our first in this Pizza Express. We went on a Saturday for my sister’s leaving lunch. We shared pepperoni pizzas and calzone. I had spagetti Carbonara for my mains. We all loved the atmosphere when we came, Staff greeting you when you arrive… High ceiling, wide window glasses and tables are spaced out nicely for privacy. Our server was very pleasant and helpful as well.

24/10/23 My family and I stopped here on our way home from Thorpe Park for dinner. The manager and his staff were super accommodating and although the restaurant was almost closing, we received a 5 star experience. We ordered two margarita pizzas, a garlic prawn pizza and dough balls and they were made within 10 15 mins!! Presentation and taste was superb and we felt really welcomed and comfortable. The perfect end to the day! Would defo recommend.

I would honestly give this a zero, if I could. I ordered a takeaway on deliveroo, waited over an hour and then was told at 10.30pm that the restaurant had cancelled my order because one of the staff had given my meal to the wrong driver and they had now closed. Absolutely no effort to get in touch or to offer some recourse, and then when I tried to call, the restaurant was conveniently closed. Do you think it’s ok to keep an order for that long and then just cancel because it’s convenient for you? They’ve also taken my money and I have to wait for a refund! Unreal!!

Just awful. Waited over an hour for our food to come, and once it did, the childrens pasta was under cooked (was rock hard). Sent it back only for it to come back the same a second time. Took a third go to get it right by this time we'd been there nearly an hour and half with two hungry children. They claimed poor service was due to them being understaffed, yet they were happily sending out take away orders while we were waiting 1hr plus for our under cooked pasta to arrive. We have been visiting various pizza express restaurants over the years but after this experience we have vowed never to visit any again.

I went with my daughter between two shows that she had. I was using the app for the first time and wasn’t sure how to use it. I had ordered the kids meal and my meal and two drinks and as I was in a hurry I asked the waitress if I could pay on the app which she said that I could. It showed me the correct amount but the waitress started to argue afterwards when my daughter had the ice lolly too on the go that that should be paid for as well. I didn’t mind to pay that as well but that was already included in the kids meal. She was shouting and rude and it was embarrassing. They manager was just not bothered and didn’t see him smile once. They have no idea about customer service at all!